D750 not recognized on Win10 BYNv 2.0.11

[ckagy]

Hello, I have a D750 that I've used successfully with BYN 2.0.10 Premium on a Windows 7 laptop.  I'm in the process of upgrading my computer to a Chuwi HeroBox that has Win10 home installed. The new box (the Chuwi Win 10) recognizes the D750 when plugged in to the USB port, but BYN 2.0.11 Premium cannot connect to the camera.  To troubleshoot I've tried:

1. Confirmed that the camera and cable both work with BYN (2.0.10) on the old laptop. Camera is recognized, BYN attaches and can control the camera.
2. Confirmed that the camera and cable are recognized by the new Chuwi box. The camera shows up under the device manager as a Portable Device
3. Installed Nikon ViewNX-i on the Chuwi box and confirmed that the camera can be read and images transferred
4. Ensured that the properties of the USB ports on the Chuwi box are always powered
5. Ensured that other USB devices (keyboard, mouse, ASI ZWO 120MC) can be connected and used on all USB ports on the Chuwi

BYN 2.0.11 will not recognize that the D750 is plugged in and turned on and allow me to connect to it.  I'm at a loss as to what to try next and am open to suggestions!

Thanks anyone for recommendations.

-Chris

[admin]

That does not make any sense.

Try BYN 2.1 in the download pre-release section.

[astroman133]

What pre-requisites do BYN and the Nikon SDK have? I am thinking missing .NET or C++ RTL software.

[admin]

2 hours ago, astroman133 said:

What pre-requisites do BYN and the Nikon SDK have? I am thinking missing .NET or C++ RTL software.

Same .net as BYE... and the installer will install all required C++ RTL in silent mode.

[admin]

3 hours ago, ckagy said:

Hello, I have a D750 that I've used successfully with BYN 2.0.10 Premium on a Windows 7 laptop.  I'm in the process of upgrading my computer to a Chuwi HeroBox that has Win10 home installed. The new box (the Chuwi Win 10) recognizes the D750 when plugged in to the USB port, but BYN 2.0.11 Premium cannot connect to the camera.  To troubleshoot I've tried:

1. Confirmed that the camera and cable both work with BYN (2.0.10) on the old laptop. Camera is recognized, BYN attaches and can control the camera.
2. Confirmed that the camera and cable are recognized by the new Chuwi box. The camera shows up under the device manager as a Portable Device
3. Installed Nikon ViewNX-i on the Chuwi box and confirmed that the camera can be read and images transferred
4. Ensured that the properties of the USB ports on the Chuwi box are always powered
5. Ensured that other USB devices (keyboard, mouse, ASI ZWO 120MC) can be connected and used on all USB ports on the Chuwi

BYN 2.0.11 will not recognize that the D750 is plugged in and turned on and allow me to connect to it.  I'm at a loss as to what to try next and am open to suggestions!

Thanks anyone for recommendations.

-Chris

Do you get a specific error message?

[ckagy]

No, no specific error message, just the standard dialog that recommends clearing or removing the SD card, etc.

I'll try installing 2.1 later this morning.

-Chris

[ckagy]

14 hours ago, admin said:

That does not make any sense.

Try BYN 2.1 in the download pre-release section.

Where on the website should I look for the pre-release versions? I don't see them under the Download main menu.

-Chris

[admin]

right there...

 

[astroman133]

OK, so you have two computers. With the old laptop, BYN can talk to the camera. On that old laptop, where does the camera show up in the Device Manager? I wonder if it is recognizing it correctly on the old PC, but not on the new PC. This seems to have happened to other BYN users. One user was able to talk to his D750, but not his D850. I do not believe that this was ever resolved.

[ckagy]

9 minutes ago, admin said:

right there...

 

Duh! Right in front of me... sorry....

[ckagy]

8 minutes ago, astroman133 said:

OK, so you have two computers. With the old laptop, BYN can talk to the camera. On that old laptop, where does the camera show up in the Device Manager? I wonder if it is recognizing it correctly on the old PC, but not on the new PC. This seems to have happened to other BYN users. One user was able to talk to his D750, but not his D850. I do not believe that this was ever resolved.

On both computers the D750 shows in the Device Manager as a Portable Device.

[ckagy]

17 hours ago, admin said:

That does not make any sense.

Try BYN 2.1 in the download pre-release section.

Good news. BYN 2.1 RC7 appears to work. I didn't test thoroughly, but I connected, activated frame/focus, took an image, disconnected, rebooted, did it again and all was successful. I'll keep playing, and if we ever get another clear night will try it for real.

-Chris

[admin]

2 hours ago, ckagy said:

Good news. BYN 2.1 RC7 appears to work. I didn't test thoroughly, but I connected, activated frame/focus, took an image, disconnected, rebooted, did it again and all was successful. I'll keep playing, and if we ever get another clear night will try it for real.

-Chris

I'm even more puzzled now. There is no reason for  2.0.11 not connecting if  2.0.10 and 2.1.RC# does.

Odd.

[ckagy]

5 hours ago, admin said:

I'm even more puzzled now. There is no reason for  2.0.11 not connecting if  2.0.10 and 2.1.RC# does.

Odd.

It may be an interaction with Windows 10 Home?

• 2.0.10 on Windows 7 connected
• 2.0.11 on Windows10 Home did not connect
• 2.1RC on Windows 10 Home connected

It really is odd.

If I can be of further help as a guinea pig please let me know.

-Chris

[astroman133]

I wonder there was an error when 2.0.11 was initially installed. The 2.1 RC has a different installer and there were sporadic installation issues with 2.0.11 on Windows 10.