D5300 Live View Error

[melody48]

BYN Pro User.
BYN Pro recognizes my Nikon D5300 and connects promptly. 
However, Live View will display an error message "Cannot start live view, etc....", and of course, there is no preview to observe in the BYN window. Without the A/V cable connected the D5300 Live View works just fine.
The A/V cable is similar to here:  https://www.amazon.com/Nikon-25604-UC-E6-USB-Cable/dp/B0000A1VS3
Is there a setting I missed or a procedure I've overlooked? 
Assistance greatly appreciated.

Ron M

 
 

Edited July 27, 2020 by melody48
Bad Link

[astroman133]

Which version of BYN are you using with your D5300, per the orange banner at the top of this page???

You said << Live View will display an error message "Cannot start live view, etc....", and of course, there is no preview to observe in the BYN window. >>

What are the steps to cause the error message to be displayed? Is it on the PC or the camera?

What "preview" do you mean? Do you mean an actual LiveView image? It goes without saying that if LiveView cannot be started that you would not see any LiveView images. Do you mean something else?

There have been several D5300 users who use BYN and do not have your issue. It seems most likely that it is some in-camera setting. Do you have a lens on the camera? Is the lens trying to autofocus? Put the lens in MF mode. If all else fails, try performing a Factory Reset on the camera. Unlike Canon, Nikon recommends not connecting the camera to the PC through a USB hub. For testing, try connecting the camera directly to the PC with a USB cable that is as short as possible and is known to be good.

I am a Canon user, but if you are asking about whether the A/V Out connector is the correct way to cable the camera to the PC, I would say that if BYN connects, then the cabling is mostly proven to be good. There could be intermittent cabling or connector issues that make the connection fail sometimes and work others.

[melody48]

Thank you for your quick reply.

Here's additional information for reference:
a. The version installed is BYN Pro v 2.0.22 - Premium Edition 
b. The Live View Error message is displayed on the D5300 Live View Monitor and not on the BYN Image Mode Interface Main Window Area
c. D5300 camera “C” firmware version 1.03, latest
d. D5300 camera dial is set to "M". BYN User Guide page 18.
e. D5300 camera SD card is formatted and contains no files (empty)
f.  An image is not displayed either on the camera Live View Monitor or the BYN Image Mode Interface Main Window Area
g. D5300 is connected directly to the PC and not a USB hub.
h. When connected to the PC, the D5300 appears under Device Manager>Portable Devices>D5300
 i. The camera lens is a  AF-S DX NIKKOR 18-105mm f/3.5-5.6G ED VR
j. The camera lens is set to "M" focus, "VR" is ON

Hope this provides better detail I omitted earlier.

Thanks, Ron M

 

Edited July 27, 2020 by melody48
spelling

[astroman133]

Thank you for all the information, I am guessing that you are using BYN v 2.0.11 rather than 2.0.22.

When BYN is connected with the camera, I would expect that the LCD display on the back of the camera would be dark (nothing displayed), but this is behavior is controlled by the camera.

Does LiveView work if you turn Vibration Reduction off?

What happens if you remove the lens? Does the error go away?

Guylain may ask for a log file. Do not post the log file to this forum.  Keep the log file small and only do the steps necessary to recreate your error. Then follow the instructions in the How To post to send him the log:

 

[admin]

Does live view works without being connected to the computer?  There is not special about the D5300 and live view.  It should work with only the camera supplied USB cable.

 

[melody48]

Quote

Does live view works without being connected to the computer?  There is not special about the D5300 and live view.  It should work with only the camera supplied USB cable.

Live View works without being connected to the computer. Just to confirm, could someone provide a link to the cable I should be using.

A log file has been emailed to "support@otelescope.com "

Ron M

[admin]

Hi, I got your log file.

The camera is disconnecting form the computer.  A MaestroDisconnect indicates that the camera as lost connection to the computer and therefor  BYN no longer has a handle on it, so it fails. Please try a new USB cable.

 

2020-07-27 16:19:19,854 [19] INFO  - Camera action fired: 'MaestroDisconnect'
2020-07-27 16:19:19,854 [NikonScheduler worker thread] INFO  - NIKON SDK ERROR: [kNkMAIDResult_CameraNotFound] (kNkMAIDCommand_Async, 0, kNkMAIDDataType_Null, 0)
2020-07-27 16:19:19,854 [NikonScheduler worker thread] ERROR - [kNkMAIDResult_CameraNotFound] (kNkMAIDCommand_Async, 0, kNkMAIDDataType_Null, 0)
2020-07-27 16:19:19,854 [NikonScheduler worker thread] ERROR -    at BinaryRivers.Camera.Nikon.Wrapper.NikonObject.CallEntryPoint(IntPtr pObject, eNkMAIDCommand ulCommand, UInt32 ulParam, eNkMAIDDataType ulDataType, Int32 data, IntPtr pfnComplete, IntPtr refComplete)
   at BinaryRivers.Camera.Nikon.Wrapper.NikonObject.CallEntryPoint(eNkMAIDCommand ulCommand, UInt32 ulParam, eNkMAIDDataType ulDataType, Int32 data, IntPtr pfnComplete, IntPtr refComplete)
   at BinaryRivers.Camera.Nikon.Wrapper.NikonManager.Async()
2020-07-27 16:19:19,862 [19] ERROR - [kNkMAIDResult_UnexpectedError] (kNkMAIDCommand_CapGet, 33342, kNkMAIDDataType_UnsignedPtr, 237036452)
2020-07-27 16:19:19,862 [19] ERROR -    at BinaryRivers.Camera.Nikon.Wrapper.NikonTaskQueue.Invoke(Delegate d, Object[] args)
   at BinaryRivers.Camera.Nikon.Wrapper.NikonBase.Get(eNkMAIDCapability cap)
   at BinaryRivers.Camera.Nikon.Wrapper.NikonDevice.get_LiveViewEnabled()
   at BinaryRivers.Camera.Nikon.CameraModel.get_IsMirrorUp()
   at BinaryRivers.Common.Model.CameraModelBase.MirrorFlip(Boolean up)
   at BinaryRivers.Common.Model.CameraModelBase.Liveview(Boolean start, Boolean resume)
   at BinaryRivers.Common.Model.CameraModelNikonBase.Liveview(Boolean start, Boolean resume)
   at BinaryRivers.Common.ProviderInterfaces.Camera.CameraControllerBase.StopCurrentCameraOperations()

[s3igell]

4 hours ago, melody48 said:

h. When connected to the PC, the D5300 appears under Device Manager>Portable Devices>D5300

I'd bet this one is the Problem...  The D5300 should be seen as Device Manager>Imaging Devices>D5300.

When you first connect the D5300 to the PC and Turn It On, there is a Windows Popup that asks "How do you want to use this device?"  Make the selection NOT to Download/View Pictures.  (Sorry, can't be more specific - I disabled that Dialog long ago...)

 

[melody48]

Admin: New cable ordered.

s3igell: I chose "Do Nothing" from the Windows Pop up. Now the camera appears nowhere in Device Manager.

Thanks all, Ron M 

[AlysonMakesNoise]

I'm having this same problem a few years later, @melody48, did you end up solving the problem? I hope so! Was it just a case of a new cord needed?  Thanks!  

[admin]

53 minutes ago, AlysonMakesNoise said:

I'm having this same problem a few years later, @melody48, did you end up solving the problem? I hope so! Was it just a case of a new cord needed?  Thanks!  

Please create a new post, this is 2 years old and we can't assume it's the same error until you provide more info and log files.

Thank you