Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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NewBee101
I have been using Backyard EOS successfully for some time now with the EOS 1300d. Recently, Backyard EOS refused to connect to the camera. The log shows this;
13:59:22 Licensed to NewBee101
13:59:22 BackyardEOS 3.1.18 Premium Edition
13:59:40 Attempting to connect camera...
13:59:40 Canon drivers 'Canon\' initialized.
13:59:40 Camera Not Found! Make sure it's connected to the PC and turned ON
I have tried uninstalling and re-installing both drivers and backyard eos - no success. Wifi is turned off in the camera and the eos utility is NOT installed. The camera shows up in the device manager. OS is windows 10.0.18632.836. I have tried the camera on a friends computer and it works with the same cables & software & setup.
Any help appreciated.
Regards
Robert
Edited by NewBee101added extra info
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