Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Dylan
Hi
I am using Nikon version 2.0.11 Trial Version with Nikon D7200 (through telescope),
I have been unable to get the Planetary 5X setting working, the button highlights while it is clicked but does nothing, firmware on camera has been updated to most recent, I have been through everything I can think of in the menu for video and live view but still can`t get the 5X setting to work. If it turns out that it cant`t due to camera model etc. is there any way to take video using the camera`s full resolution modes. I have also checked the logs also but no errors show up.
I will be be gratefull for any help as I would like to buy the premium version soon but need to sort out the video resolution first, the video I have taken comes out at 640 x 360 and does not look very good. The rest of the program is excellent, probably the easiest imaging software I have used.
Regards
Dylan
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