Can't Connect BYE to Canon T6s

[roddy5419]

Hello,

Failure connecting to Canon T6s

BYE version: 3.1.18 Premium edition
Dell laptop/Windows 10 64 Bit

When I press "connect" a window comes up that says . . . Select your camera driver. I select the top choice for DIGIC 3/4/5/6//7/8. 

Then the "Connection Problems?" windows comes up.

Logs:  

20:56:09  BackyardEOS 3.1.18 Premium Edition
20:57:41  Attempting to connect camera...
20:57:41  Canon drivers 'Canon\' initialized.
20:57:41  Camera Not Found!  Make sure it's connected to the PC and turned ON

 

On the laptop, I CAN disconnect the cable from the T6S and connect it to my Canon 5D Mark II and it connects without a problem.

I CAN also connect BYE to the 5DMII from my PC as well. But not to the T6s.

 

I just read some other tickets and one asked if Windows can see the camera, it does not. But as I said the same cable connects to the 5DII. Is there a menu item that I am missing that would stop windows from seeing the T6s?  

ANY help would be appreciated.  Thank you.

By the way this is an awesome application!

 

 

[astroman133]

If WiFi is enabled it will prevent a wired connection from working. Make sure that WiFi is disabled in the camera.

[roddy5419]

That was it, thank you!   This camera is new to me so many new features etc.   Its funny how your mind works on things during the night.  I woke up and immediately started thinking that I had to turn off the wifi for the usb port to work.  Thank you for your help and confirming the diagnosis!