Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ANKulin
Hi.
Love the program but since I updated to 3.1.18 a month a go or so I have been having a number of problems (also tried 3.20 w/o success). I have reverted back to 3.1.16 on my MS Surface Pro which in itself took a while and a number of attempts to get working sort of. Unistalling using Win 10 installer, then manually deleting leftover bits in the Registry, appdata, etc. Reinstalling in new directories (which BTW does not re-install all subdirectories in Pictures/BackyardEOS or BackyardTemp).
Anyway, I have managed to get 3.1.16 to load and recognize the camera after checking log-file and seeing BackyardTemp/Cache directory was missing, so I manually created the subdirectory.
Anyway, I am testing this out with my camera at the kitchen table, and saving photos to camera and PC. But I am not seeing any images in the "slideshow" area at the lower left of the interface, and there are no images being saved in Photos/BackyardEOS, even though that is identified as the target directory. I will attach the log-file, and I notice an error about a missing iso.dat file for the camera. I don't know if that is the reason for this problem, and if it is then how is it fixed? Other fuinctions seem to be working except for another issue that I will open up a separate thread for.
Thanks,
Andrew
logfile-[20200404-12h19m54s049]-[15100]-2020-04-04.txt
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