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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
PLEASE READ ==> If you get a StructureMap or EdsInitializeSDK() error please RE-INSTALL before posting in the forum <==
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Pixl8tr

Canon EOS Ra Connects but fails on SDK Initialize

Question

Hi, I have a brand new EOS Ra, and thought to give BYE a try.    However,  BYE errors out as son as I connect to the camera.   I have a formatted card in the Camera, and set to 'M' mode.

Any ideas on what may be the issue, or additional troubleshooting steps?

Thanks!

Copy of my log follows below.......

15:42:25  Licensed to Pixl8tr
15:42:26  BackyardEOS 3.1.18 Trial Edition
15:42:35  Attempting to connect camera...
15:42:35  Canon drivers 'Canon\' initialized.
15:42:36  EOS-R CONNECTED!
15:42:36  EdsInitializeSDK() ERROR!
15:43:15  Attempting to connect camera...
15:43:15  Canon drivers 'Canon\' initialized.
15:43:16  EOS-R CONNECTED!
15:43:16  EdsInitializeSDK() ERROR!
15:46:01  Attempting to connect camera...
15:46:02  Canon drivers 'Canon\' initialized.
15:46:03  EOS-R CONNECTED!
15:46:03  EdsInitializeSDK() ERROR!

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