Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
When I set up a long imaging run (3-4 hours), I usually come back to see one or two dialogs stacked on top of BYEOS. The first one says there was an unhandled exception and allows me to continue or quit. If there is only the one dialog, I can continue. It appears that the software continued to capture images if I wasn't there when this dialog is up. If I find there are two dialogs, the top one says the application has stopped working and I have to re-launch to continue.
Initially I though this might be a USB problem because, between the camera and computer in my observatory, I have 2 hubs and 3 cables, one of which is 14 feet long. However, I started creating a dark library where I have the camera connected to the computer with a single short cable. I'm getting the same behavior.
Any ideas on the cause of this or suggestions for debugging? Is there some kind of log file associated with BYEOS that I can send in to help understand what's happening?
Dell Latitude E6410 Laptop, Core i5, 2.4GHz
Windows 7 Profession, SP1, 64 bit
BYEOS 3.0.3 Premium Edition
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