Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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cjr
Hi all,
As per the topic having occasional issues where the camera does not want to capture. I am getting a few instances where the camera times out and either the application crashes or i have to close it and then will not reconnect the camera until i restart the PC. Is there any logs that BYN creates that i could look into to see what the issue might be?
Secondly i am having troubles with an error message of set dial to M and the image session being cancelled. The camera is definitely set to that mode and the dial works perfectly if i look at the interface on the camera. Camera is about 4 months old. Not sure if its software, my hardware or BYN. I can have this happen once then reload and the imaging session is fine, other times ill do it and restart, get 5 or so captures and it will do it again.
PC is running windows 10, firmware is up to date on the camera as of about 2 months ago.
The only thing i am doing differently to some is i am running via a USB sharing program called virtualhere. I have a Raspberry Pi running VirtualHere and the camera plugged in via USB on the Pi (the Pi Also runs my guide camera and my controller). Both the PC and the Raspberry Pi are plugged in via network cable.
Cheers
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