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D800 does not connect


Fred

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Please provide details:  Version of BYN, Version of Windows, any recent Windows Updates, any recent Updates to Camera Firmware, etc.

Most likely, you've experienced a Corrupted Driver - either Camera or USB.  You may well have to consider installing BYN in a New Directory, or even re-installing the Camera Drivers AND BYN.

But, please start with the Details.

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In the future please choose a topic that is descriptive of your issue. In this case "D800 does not connect" is a better topic than your name. It helps other D800 users learn from this thread.

And in addition to s3igell's questions...Does Windows recognize the camera when it is plugged in and powered on? Is it listed in the Device Manager? If not, then BYN will not be able to connect to it. Perhaps it is due to a faulty cable or connector, but we need more information.

Thanks,

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