Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Gerald Kennedy
I installed a trial version of Backyard EOS on a new laptop. The trial expired . I have decided to install a permanent license but when prompted , it says my identifier is invalid. I have already purchased EOS premium and I can log into my account , no problem.
There is no option to allow me my valid license key. Any suggestions?
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