Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
  • 0
Sign in to follow this  
astromusic

Connecting a Canon 350D

Question

Hi, I downloaded the trial version, and am trying to connect my Canon 350D (which I have modified for Astro purposes, with IR Cut filter removed, hence the interest in using the old camera).

I have Win 10 64-bit. I understand that the camera won't work under 64-bit. So, I installed a Virtualbox inside Windows, and installed Win10-32bit in the Virtualbox as the guest OS. Then I installed the BYE inside the Windows-32bit. Then, I made sure that the USB port was passed through to the Virtual machine. The 32-bit OS does say that the Canon camera is visible in the Device Manager. However, it does have a Yellow triangle saying there are no Device Drivers installed.

Also, BYE does not still connect, and gives the same connection failure box as it did with the 64-bit Host machine.

Is there a way to make this work, or am I out of luck? Do I need to install some drivers. If so, where do I get them? Needless to say, I have no original disks for this old camera!

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0

BYE won't connect if Windows does not see the camera properly.

It is possible that the 64 bits OS is unable to pass along the reference to the camera because it doesn't know what it is since the host is 64 bits.  You may be chasing a ghost here... but others with more experience with virtual machine may be able to provide more info than I can.

Regards,

 

Share this post


Link to post
Share on other sites
  • 0

According to the Supported Cameras grid, the 350D is a DIGIC II camera that Canon stopped supporting many years ago. There is no Plug and Play driver for this camera that allows it to be tethered on a 64-bit version of Windows. That is why the support grid indicates that a 32-bit version of Windows is required. You figured all of this out which is why you installed a 32-bit Windows VM. 

Running inside a 32-bit VM should work for you, but you still need that Plug and Play driver. The fact that you don't have one is why you see that "yellow triangle" beside the device in the Device Manager. When the camera was released, Windows XP or Vista did not have the system driver built into the version of Windows. That driver was typically installed from a CD that came with the camera. You can download it from Canon's support archives or find a copy of that CD and install the software in the 32-bit VM.

If you can download the EOS Utility from the Canon web site (I would suggest version 2.5.1 circa 2008) and install it in your VM and can get the EOS Utility to connect with your camera, then it is very likely that BYE will also connect.

Share this post


Link to post
Share on other sites
  • 0

Hi admin,

Let's say for argument's sake that I was using Win10-32 bit natively on my machine. Would BYE then work without need for additional drivers?

Hi astroman133,

I cannot figure out a way to get at the Canon archives, they make it impossible to find. Where could I get an older version of the EOS utility? I already installed the oldest version I could find on their site, and it does not help.

Share this post


Link to post
Share on other sites
  • 0

 

No, you need the "additional driver" since it is not part of Windows 10 32-bit!

Go to the following link and download the EOS Utility. Installing it should install the necessary driver.

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-dslr/eos-digital-rebel-xt/eos-digital-rebel-xt?tab=drivers_downloads

Be sure to select Windows XP as your operating system.

Also note that the driver is an XP driver, so you may need to actually install XP in your VM, not Win 10.

Or buy a new camera.

Share this post


Link to post
Share on other sites
  • 0
53 minutes ago, astromusic said:

Hi admin,

Let's say for argument's sake that I was using Win10-32 bit natively on my machine. Would BYE then work without need for additional drivers?

No, you need to install the original drivers that came with the camera at that time; there were not packaged with Windows.  You need to find the original CD that came with the Camera.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use