Canon EOS 800D Won't Connect

[Mako]

Just purchased BYEOS. Plugged in the camera to the USB, hit Connect. Tried to connect for split second then did not. Got this error message...Not my day!

 

Rodney

[Mako]

41 minutes ago, Mako said:

Just purchased BYEOS. Plugged in the camera to the USB, hit Connect. Tried to connect for split second then did not. Got this error message...Not my day!

 

Rodney

What does Eds and SDK mean? I don't have a clue...I looked at the help section in the BYEOS software, but it does not address my camera. Just canon issues in general. So I'm at a loss here. Anyone can help who has had a similar issue maybe can help. I'm still playing with it.

 

Thanks

[astroman133]

First, one of the reasons that the authors provide a free, fully-functional Trial license is to avoid the scenario where "I bought it, but it does not connect". Once they have issued you a license key there can be no refund since the license is still valid and you could continue to use it, or sell it (against the terms of the End User License Agreement).

I would install BYE 3.1.18 RC 2 over top of your current installation to see if that fixes the issue, but it may be that some prerequisite Microsoft runtime library that is needed by the SDK is not installed on your PC so the SDK cannot function.

SDK stands for Software Development Kit. It is a library from Canon that 3rd party developers can use to talk to EOS cameras. "Eds" stands for something like "EOS Developer Software" and is used by the SDK programmers as a prefix for names of variables, constants, and methods that are exposed by the SDK. It is done to avoid name collisions with other software packages. EdsInitializeSDK is a method in the SDK that is called by BYE to initialize it. This is done to prepare the SDK for use to connect and control a camera. This early failure is an indication that there is something missing from your PC that the SDK needs.

According to this previous post the issue has been fixed by uninstalling BYE and re-installing it to a different folder. It only happens rarely and this seems to fix it. Since the fix is so easy, a cause has never been found.

 

[Mako]

15 minutes ago, astroman133 said:

First, one of the reasons that the authors provide a free, fully-functional Trial license is to avoid the scenario where "I bought it, but it does not connect". Once they have issued you a license key there can be no refund since the license is still valid and you could continue to use it, or sell it (against the terms of the End User License Agreement).

I would install BYE 3.1.18 RC 2 over top of your current installation to see if that fixes the issue, but it may be that some prerequisite Microsoft runtime library that is needed by the SDK is not installed on your PC so the SDK cannot function.

SDK stands for Software Development Kit. It is a library from Canon that 3rd party developers can use to talk to EOS cameras. "Eds" stands for something like "EOS Developer Software" and is used by the SDK programmers as a prefix for names of variables, constants, and methods that are exposed by the SDK. It is done to avoid name collisions with other software packages. EdsInitializeSDK is a method in the SDK that is called by BYE to initialize it. This is done to prepare the SDK for use to connect and control a camera. This early failure is an indication that there is something missing from your PC that the SDK needs.

According to this previous post the issue has been fixed by uninstalling BYE and re-installing it to a different folder. It only happens rarely and this seems to fix it. Since the fix is so easy, a cause has never been found.

 

Well. here's what I didn't do...After i installed the software i didn't do a restart. Once I did this, it woke up.  Also this software installed three shortcuts on my desktop, BYOES v2.0,  BYEOS V 3.1, and BYEOS V3.1 Camera2.... All three worked after the restart. So all is good now..I'm a MAC user BTW. but I guess the Crazy Windows like to be restarted...!

Thank you !

Edited August 24, 2019 by Mako

[admin]

BYE does not need a computer restart after an installation but the camera drivers may.  In your case looks like it was required.  Glad you got it to work.

[Mako]

Well I'm not sure what I did then...I don't like that because if it does it again, I'm at a loss for answers.

Rodney

[admin]

Does windows see the camera?  By doing it again do you still get the same SDK initialize error?