trouble with nikon d5000 and d5300

[mikesmeyer]

I was able to connect both the Nikon d5000 and d5300 with a usb cable one time.  Now when I try to connect Backyard Nikon does not seem to recognize them.  I connec them in manual mode with no memory card inserted and have the power on.  I am using windows 8.  What other settings in windows or in the cameras could be causing this error?

 

thanks

[MrWellsy66]

Just to let everyone know this also worked for my D5200

[willcarney]

I had trouble with my Windows 8.1 64bit for some time.  Try deleting the Nikon camera from your hardware.  Then connect the camera and see if Windows sees the camera and reload the drivers.  I also had to completely delete and reinstall BackYardNikon several times.   I tracked down all files and folders and deleted them after I uninstalled the BYN.  I also do this for all new versions I install.  I delete the two folders in the pictures section with log files, the log file in the temp folder and the leftover folders in the programs folder after uninstalling the BYN.  Leaving nothing from previous versions before installing BYN again.  I had to delete the camera several times.  Believe it or not it might be listed several times and you have to delete all of them.  My Win8.1 64bit works fine now.  I use the DSUB from shoestring.  You have to use two cables with the D5100.  The D5300 I think only needs the computer to camera cable and not the DSUB.  The D5100 needs one cable from the computer to camera and one from the computer through the DSUB to the camera.  My guess you problem is with the camera drivers and Windows.  Like I said delete the cameras first.

[astroman133]

If you connect your camera to the PC and Windows does not recognize it, this is NOT a BYN problem.  It is a Windows Plug-and-Play problem.  It has nothing to do with BYN, so un-installing BYN and deleting the remaining BYN files and folders will have no effect.

 

You may be able to resolve the problem by finding and deleting the Windows driver for the Nikon camera, but uninstalling and re-installing BYN will not fix an issue with Windows not recognizing and loading the camera driver.

 

However, before deleting anything, I would try re-booting the PC and re-connecting the camera.

[admin]

I was able to connect both the Nikon d5000 and d5300 with a usb cable one time.  Now when I try to connect Backyard Nikon does not seem to recognize them.  I connec them in manual mode with no memory card inserted and have the power on.  I am using windows 8.  What other settings in windows or in the cameras could be causing this error?

 

thanks

 

It is not clear what you issues is other that it won't connect.  We need to know if Windows sees the camera or not.  As Rick said if Windows does not the camera you need to look at that first.  If Windows does not see the camera then BYN will not either.

 

Please confirm if Windows sees the camera.

 

Regards,

[mikesmeyer]

thanks for the feedback.  Yes windows sees the camera when it is connected with a USB.  According to the  Nikon  rep I spoke with the D5300 does not load any files onto the computer, each time it connects the drivers remain in the camera.  Not a computer pro but I was unable to find any D5300 files on my lap top, I did find some D5000 files which I deleted.  Will try to connect again tonight. 

[s3igell]

You find the Nikon Camera Drivers by looking in the Control Panel / Device Manager / Portable Devices (under Win7 - for Win8 it will be a bit different).

You need to double-click to open the Nikon D5300 Properties dialog, and in the Drivers tab you perform the Uninstall.

 

Then, after rebooting the PC, Windows will notice a New Device and will automatically start to Download Device Drivers - asking whether you have a Disc or if it should look on the Web.

 

The Nikon Rep was correct that no driver files are downloaded from the Camera - but wrong that no files are installed (downloaded from the web if not already available in the PCs cache of Drivers).

[mikesmeyer]

I have found nothing with D5300 or Nikon under the device manager - I checked each tab.  There are a few enteries under Human Interface devices that could be related but cautious about deleting them.  None reference Nikon or D5300 ( HID - complaint device, HID-compliant consumer control device, or USB input device). 

[s3igell]

You need to have the Nikon D5300 attached to the PC at the time that you check for entries in the Device Driver.

[mikesmeyer]

after deleting the camera 3 times and uninstalling the backyard Nikon twice ( the second time being careful to delete all the various files) I think things are working properly.  Rebooted twice and everything looks good.  Thanks to all who contributed to this solution!!

[admin]

after deleting the camera 3 times and uninstalling the backyard Nikon twice ( the second time being careful to delete all the various files) I think things are working properly.  Rebooted twice and everything looks good.  Thanks to all who contributed to this solution!!

 

Uninstalling BackyardNIKON and deleting all related left over files will do nothing to the camera driver... so what must have fixed it was deleting the camera driver in Windows (which your did 3 times) and then a system reboot.

 

Glad you are up and running, yeah!

 

Regards,