Trial Version

[jedimd]

Does the trial version allow capture of images?  I'm using 3.1.17 on Win10 with a Rebel T3 camera.  I am new to AP and want to see if the software does what I'd like before I purchase it.  Thanks.

[jedimd]

Admin, I had to restart my computer (another software installation).  I tried "BYE v3.1" and it looks like it works.  Maybe a glitch during the install, but it all seems to be working.  I'm looking forward to using it later tonight.

BTW, I forgot to mention that I am running this on a MacBook Air, using Bootcamp.  This may be a good solution for the other Mac users out there.

 

[astroman133]

The Trial license activates all the features of BYE but expires after 30 days. Also, the Trial license requires an active Internet connection to validate that the Trial license has not expired. This is checked each time you start BYE. Once you purchase a Classic or Premium license BYE no Internet connection is required.

So yes, you can capture images with the Trial license. The Trial license is intended to allow you to try the software before you purchase a permanent license. I would suggest trying BYE first in the house at your kitchen table with a lens attached to the camera. This way you can become familiar with the operation of the tethered camera and the software without wasting a dark sky night.

[admin]

17 minutes ago, jedimd said:

Does the trial version allow capture of images?  I'm using 3.1.17 on Win10 with a Rebel T3 camera.  I am new to AP and want to see if the software does what I'd like before I purchase it.  Thanks.

Of course it does.  The Trial is fully featured with all the premium features.

[jedimd]

Thanks for the response.  I've already gotten the trial version, and have it set up just has you suggest (kitchen table).  The camera is connect, but I am unable to start capture, or fiddle with any of the other settings in the application.

 

[admin]

Do you get an error message?

Make sure the Camera dial is set to M to take pictures.  BYE will no operate the camera in normal/automatic settings, these are for daytime use.

You're going to have to me more specific, unable to "fiddle with any other settings" is too vague to offer any kind of meaningful help.

 

[jedimd]

@Admin, attached is a screenshot.  Aside from connecting, I cannot do anything else.  

[astroman133]

The partial log history shows that BYE connected with the camera, but the screenshot shows that you are not now connected, since the Connect/Disconnect button caption is Connect only when not connected and the Preview button is only visible when not connected. This is not enough information to help us understand what is happening.

You are going to need to follow the procedure listed near the top of the How-To's forum for how to provide a log file to the authors.

[jedimd]

When I click connect, it connects to the computer, but then the "Connect" button is as shown.  I'm assuming that the connection is not maintained.  If that's the case, any thoughts on troubleshooting it?  The camera is on, battery fully charged.

[astroman133]

Yes, provide the log file. It should have information about why it disconnected.

[jedimd]

Interesting.  During the installation, there are 2 icons installed on the desktop.  "BYE v3.1"  and "BYE v3.1 (camera 2)"

When I clicked on the "camera 2" icon, everything seems to work.   Keeping fingers crossed.  Thanks all for responses.  

[astroman133]

BYE provides the "camera 2" desktop icon to support people who want to image with multiple cameras at the same time. It is not likely that the camera 2 executable works with your camera but the camera 1 executable fails. This feature has been in BYE for several years and nobody else has reported a similar issue. If camera 2 works, I would suggest going back to camera 1 AND please provide a log file that shows the issue.

[admin]

If camera2 icon works and not the other once this is probably due to a bad install. 

Very odd that it says connected but the UI is not.  I've never seen this in 10 years.

If camera2 works then use it.  There is no difference between the 2 icons other than to allow 2 instances of BYE running at the same time for those that have 2 cameras.

[admin]

1 hour ago, jedimd said:

Admin, I had to restart my computer (another software installation).  I tried "BYE v3.1" and it looks like it works.  Maybe a glitch during the install, but it all seems to be working.  I'm looking forward to using it later tonight.

BTW, I forgot to mention that I am running this on a MacBook Air, using Bootcamp.  This may be a good solution for the other Mac users out there.

 

Glad you got it to work.