Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

activation


ttayfunn

Question

13 answers to this question

Recommended Posts

  • 0

According to Google Translate, your message says "Hi, I can't activate the backyardEOS 3.1.but the owner of the piremium. My computer crashed."

I am confused. Does your computer crash when you try to run BYE? When you launch BYE, or when you try to connect with your camera?

If so we need more information...Which version of Windows? What is the complete BYE version? like 3.1.17? I assume that you have the Windows culture set to Turkish...Is that so? What error do you see?

It is very unusual to have a program like BYE cause Windows to crash. This is most likely a problem with your Windows and there is nothing that the BYE authors can do to fix it but please provide more detailed information.

Thanks!

Link to comment
Share on other sites

  • 0

If your purchase key is not activating it means your are not entering your key and/or identifier correctly.  There are no other cause for this.

Make sure you cut&paste your key and identifier exactly as it appears in "My Purchases -> Orders" here on the website.

Regards,

Link to comment
Share on other sites

  • 0

Is this a personal computer of a work computer that is tied to a domain controller?  Sometimes on work computers there is restriction where BackyardEOS can not write to the registry.  Do you have full administrator privileged on the computer?

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use