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File Save Protocol


orionphile

Question

Been running BKYEOS almost since its inception  Recently upgraded to latest version as I switched from windows XP to windows 10 (shudder).  I have preset my Canon DSLR to save only in RAW mode.  Never had an issue until my upgrade.  On one of my first imaging runs, noticed my subs were saved as both RAW and JPEG.  Went to my camera and sure enough it was reset to those two formats for saving files.  Reset the DSLR again to RAW only.  During the recent imaging run I monitored the camera window and sure enough it went back to RAW/JPEG again.  Played this reset game twice more before I gave up and let it save about 75 subs in both formats.  I have been told this issue occurs if you accept the install default option that places the downloaded program files in the Windows directory.  I was advised to reinstall the program into a directory such as C:/Bye.  Two questions:

1. Has anyone run into this issue - my DSLR is a modified Rebel Xsi.  Is this the proper fix?

2. By re-installing according to this guidance, do I need to pay a new fee for the added install?

Thanks for any advice you can render!

Frank Puzycki - 9088500922

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Frank,

BYE changes the camera's settings based on what is specified in BYE. You most likely have RAW+JPG selected as your image quality on the BYE Settings dialog.

The image formats have nothing to do with the installation location. There is no need to re-install BYE, but if you did your existing license would still be good and there would be no need to re-purchase BYE, even if you installed to a second PC (according to the license).

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This behavior has not changed since BYE version 1.  This setting is saved in the Setting window.  You must have changed it 10 years ago and forgot you had done so; you need to make the change in BYE's setting window :)

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