Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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orionphile
Been running BKYEOS almost since its inception Recently upgraded to latest version as I switched from windows XP to windows 10 (shudder). I have preset my Canon DSLR to save only in RAW mode. Never had an issue until my upgrade. On one of my first imaging runs, noticed my subs were saved as both RAW and JPEG. Went to my camera and sure enough it was reset to those two formats for saving files. Reset the DSLR again to RAW only. During the recent imaging run I monitored the camera window and sure enough it went back to RAW/JPEG again. Played this reset game twice more before I gave up and let it save about 75 subs in both formats. I have been told this issue occurs if you accept the install default option that places the downloaded program files in the Windows directory. I was advised to reinstall the program into a directory such as C:/Bye. Two questions:
1. Has anyone run into this issue - my DSLR is a modified Rebel Xsi. Is this the proper fix?
2. By re-installing according to this guidance, do I need to pay a new fee for the added install?
Thanks for any advice you can render!
Frank Puzycki - 9088500922
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