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MJAstro

EOS 250D in Backyard EOS

Question

I just bought the new Canon EOS 250D and wanted to use it with BYEOS. But I had connection problems. 

When I click on "Connect" nothing happens. 

The Logboard then says:

Attempting to connect camera...

Canon drivers 'Canon' initialized.

DEVICEINFO DESCRIPTION IS Canon EOS 250D

DEVICEINFO NUMBER IS ...

YOUR *REAL* MODEL NUMBER IS (Another number)

YOUR camera is not currently supported by the Canon SDK available at the time of this software release.

 

I connected the camera via WLAN and Cable but nothing worked. 

 

Can you help me with this?

 

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12 minutes ago, MJAstro said:

Canon EOS 250D

DEVICEINFO NUMBER IS ...

YOUR *REAL* MODEL NUMBER IS (Another number)

YOUR camera is not currently supported by the Canon SDK available at the time of this software release.

 

You have a newer camera and you got this message because your camera is not currently supported by the Canon SDK available at the time of this software release.

It should be supported in the next release.

Regards,

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5 minutes ago, admin said:

 

You have a newer camera and you got this message because your camera is not currently supported by the Canon SDK available at the time of this software release.

It should be supported in the next release.

Regards,

Thanks for your quick answer, so the problem is caused by the version of BYEOS?

Is there any plan, when the next version will be released? I wanted to try out the program in the next 30 days because of the trial limit.

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I have a few features on the go now and they are not ready for release.  Once this is stable I should have a beta release that should include the 250D.  I'm about 4 to 6 weeks away from a beta release ~ this is just an estimate but it seams realistic at my end.

Don't worry about the trial limit, I'll grant you a second trial when the time comes... just ask and quote this thread :)

Regards,

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On 6/23/2019 at 5:46 PM, admin said:

I have a few features on the go now and they are not ready for release.  Once this is stable I should have a beta release that should include the 250D.  I'm about 4 to 6 weeks away from a beta release ~ this is just an estimate but it seams realistic at my end.

Don't worry about the trial limit, I'll grant you a second trial when the time comes... just ask and quote this thread :)

Regards,

Hey,

I just wanted to ask whether you already implemented to compatibility for the EOS 250D. And if yes, how I can get a new trial.

Regards

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On 8/24/2019 at 7:37 AM, MJAstro said:

Ok thanks, I downloaded it. Can you give me a second trial please? And do I have to do something for it?

Sure, I just archived your first trial, go ahead and add it in your cart and proceed to checkout for a second trial key.

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10 hours ago, admin said:

Sure, I just archived your first trial, go ahead and add it in your cart and proceed to checkout for a second trial key.

Thank you, the validation worked. But it seems as if the Pre-Release doesn't support the 250D as well. Logbox says: Camera is not currently supported by the Canon SDK available.

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1 hour ago, MJAstro said:

Thank you, the validation worked. But it seems as if the Pre-Release doesn't support the 250D as well. Logbox says: Camera is not currently supported by the Canon SDK available.

This is odd. Please send me the log file.

 

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Thanks for the log files.  Somehow the RC2 build does not have the latest Canon SDK files.  I just downloaded them from the Canon website and there are already in RC3.  I'll try to upload it in the pre-release section be the weekend.  I still have a few bugs to fix before the next upload.

Regards,

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Okay, I just recompiled with the latest Canon SDK files.  Send me an email at support@otelescope.com and I will send you a download link to try.

Thank you

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5 minutes ago, admin said:

Okay, I just recompiled with the latest Canon SDK files.  Send me an email at support@otelescope.com and I will send you a download link to try.

Thank you

I did so, thank you very much.

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12 hours ago, admin said:

Okay, I just recompiled with the latest Canon SDK files.  Send me an email at support@otelescope.com and I will send you a download link to try.

Thank you

Thank you for the downloadlink. My camera works with the new version. Except of one thing: In every mode that needs Live-View as "planetary" or "focusing" the camera crashes. The camera display shows ERR. 70 and I have to pull out the battery to reset the camera. This issue occurs only in BYEos. In EOS Utility the Live View works. The problem occurs via USB as well as via Wifi. I read in some forums and formated my SD Card, but it didn't solve it.

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We need more information. What are the detailed steps to cause the error? Does it happen immediately on entering a LiveView mode, or does it happen when you zoom to 5X? Have you tried different camera settings? Like LiveView autofocus mode? Do you have a lens on the camera or is it connected to a telescope? Is the lens set to AF or MF mode?

The more information that you provide, the more targeted can be the suggestions for how to resolve the issue.

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14 minutes ago, astroman133 said:

We need more information. What are the detailed steps to cause the error? Does it happen immediately on entering a LiveView mode, or does it happen when you zoom to 5X? Have you tried different camera settings? Like LiveView autofocus mode? Do you have a lens on the camera or is it connected to a telescope? Is the lens set to AF or MF mode?

The more information that you provide, the more targeted can be the suggestions for how to resolve the issue.

Ok.

I connect the camera to BYEos, all settings are shown in the Camera Information Center, I can take photos... no problem at all. When I click on the button "Frame & Focus" the mirror goes up but closes immediately. Then the camera display shows this "err. 70". I tried with the Kit Lens as well, as with the T-Ring adapter for my telescope. The Mode was Manually, with Manual Focus, RAW+L, Manual White Balance on Daylight. I didnt't try another mode than"M" because thats the only one you can use for astrophotography.

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OK. there are some in-camera settings that BYE cannot access, and that can cause the behavior that you are seeing. If you have an autofocus lens on the camera you need to set it to MF so that the camera does not try to focus before taking a picture. You must enable Live View shooting. Another of those settings is the LiveView AutoFocus Method. I believe that the default method is Face+Tracking. This method attempts to adjust focus to keep a person in focus as the distance between the person and the camera changes. This option can cause problems with BYE and LiveView, especially when there is no person in the frame. You need to change to one of the other focus methods (Spot AF/1-Point AF/Zone AF).

I hope this helps.

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17 minutes ago, astroman133 said:

OK. there are some in-camera settings that BYE cannot access, and that can cause the behavior that you are seeing. If you have an autofocus lens on the camera you need to set it to MF so that the camera does not try to focus before taking a picture. You must enable Live View shooting. Another of those settings is the LiveView AutoFocus Method. I believe that the default method is Face+Tracking. This method attempts to adjust focus to keep a person in focus as the distance between the person and the camera changes. This option can cause problems with BYE and LiveView, especially when there is no person in the frame. You need to change to one of the other focus methods (Spot AF/1-Point AF/Zone AF).

I hope this helps.

Thank you for your tips, some of those settings were actually wrong, I changed them but the problem is still the same. The Mirror closes and the error occurs, when I remove the cable between PC and Camera the Camera is working again, so I don't have to remove the battery anymore. But the Live-View doesn't work.

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Thank you for the log file.  It looks like liveview is initializing just fine but the next command to set the liveview zoom level is failing and this seems to be the issue.

2019-08-27 14:10:34,297 [Main] INFO  - Camera action fired: 'LiveviewStart'
2019-08-27 14:10:34,329 [Main] INFO  - Running (log): EDSDK.EdsGetPropertyData(CameraRef, BatteryLevel(8), 0, size(4), intPtr)
2019-08-27 14:10:34,344 [Main] INFO  - Success: EDSDK.EdsGetPropertyData(CameraRef, BatteryLevel(8), 0, size(4), intPtr)
2019-08-27 14:10:34,344 [Main] INFO  - Running (throw): EDSDK.EdsSetPropertyData(cameraRef, LiveviewAutoFocusMode(1294), 0, size(4), 0)
2019-08-27 14:10:34,360 [Main] INFO  - Success: EDSDK.EdsSetPropertyData(cameraRef, LiveviewAutoFocusMode(1294), 0, size(4), 0)
2019-08-27 14:10:34,360 [Main] INFO  - CameraPropertyChangedArgs fired: LiveviewAutoFocusMode = 'Quick'
2019-08-27 14:10:34,360 [Main] INFO  - Running (log): EDSDK.EdsSetPropertyData(this.mCameraRef, EDSDK.PropID_Evf_OutputDevice, 0, 4), (uint)Canon.OutputDeviceENUM.EvfOutputDevice_PC)
2019-08-27 14:10:34,438 [Main] INFO  - Success: EDSDK.EdsSetPropertyData(this.mCameraRef, EDSDK.PropID_Evf_OutputDevice, 0, 4), (uint)Canon.OutputDeviceENUM.EvfOutputDevice_PC)
2019-08-27 14:10:34,438 [Main] INFO  - Running (log): EDSDK.EdsCreateMemoryStream(0, out this.mLvMemStreamRef)
2019-08-27 14:10:34,469 [Main] INFO  - Success: EDSDK.EdsCreateMemoryStream(0, out this.mLvMemStreamRef)
2019-08-27 14:10:34,469 [Main] INFO  - Running (log): EDSDK.EdsCreateEvfImageRef(this.mLvMemStreamRef, out this.mLvImageRef)
2019-08-27 14:10:34,485 [Main] INFO  - Success: EDSDK.EdsCreateEvfImageRef(this.mLvMemStreamRef, out this.mLvImageRef)
2019-08-27 14:10:35,408 [Main] INFO  - Running (throw): EDSDK.EdsSetPropertyData(cameraRef, LiveviewZoom(1287), 0, size(4), 1)
2019-08-27 14:10:36,393 [Main] DEBUG - BUSY try #1
2019-08-27 14:10:36,752 [Main] DEBUG - BUSY try #2
2019-08-27 14:10:37,111 [Main] DEBUG - BUSY try #3

 

You said you tried EOS Utility.  In EOS UItility, when you go into live view, can you change the live view zoom level within EOS Utility?

We're slowly getting there.

Regards,

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3 minutes ago, admin said:

Thank you for the log file.  It looks like liveview is initializing just fine but the next command to set the liveview zoom level is failing and this seems to be the issue.

2019-08-27 14:10:34,297 [Main] INFO  - Camera action fired: 'LiveviewStart'
2019-08-27 14:10:34,329 [Main] INFO  - Running (log): EDSDK.EdsGetPropertyData(CameraRef, BatteryLevel(8), 0, size(4), intPtr)
2019-08-27 14:10:34,344 [Main] INFO  - Success: EDSDK.EdsGetPropertyData(CameraRef, BatteryLevel(8), 0, size(4), intPtr)
2019-08-27 14:10:34,344 [Main] INFO  - Running (throw): EDSDK.EdsSetPropertyData(cameraRef, LiveviewAutoFocusMode(1294), 0, size(4), 0)
2019-08-27 14:10:34,360 [Main] INFO  - Success: EDSDK.EdsSetPropertyData(cameraRef, LiveviewAutoFocusMode(1294), 0, size(4), 0)
2019-08-27 14:10:34,360 [Main] INFO  - CameraPropertyChangedArgs fired: LiveviewAutoFocusMode = 'Quick'
2019-08-27 14:10:34,360 [Main] INFO  - Running (log): EDSDK.EdsSetPropertyData(this.mCameraRef, EDSDK.PropID_Evf_OutputDevice, 0, 4), (uint)Canon.OutputDeviceENUM.EvfOutputDevice_PC)
2019-08-27 14:10:34,438 [Main] INFO  - Success: EDSDK.EdsSetPropertyData(this.mCameraRef, EDSDK.PropID_Evf_OutputDevice, 0, 4), (uint)Canon.OutputDeviceENUM.EvfOutputDevice_PC)
2019-08-27 14:10:34,438 [Main] INFO  - Running (log): EDSDK.EdsCreateMemoryStream(0, out this.mLvMemStreamRef)
2019-08-27 14:10:34,469 [Main] INFO  - Success: EDSDK.EdsCreateMemoryStream(0, out this.mLvMemStreamRef)
2019-08-27 14:10:34,469 [Main] INFO  - Running (log): EDSDK.EdsCreateEvfImageRef(this.mLvMemStreamRef, out this.mLvImageRef)
2019-08-27 14:10:34,485 [Main] INFO  - Success: EDSDK.EdsCreateEvfImageRef(this.mLvMemStreamRef, out this.mLvImageRef)
2019-08-27 14:10:35,408 [Main] INFO  - Running (throw): EDSDK.EdsSetPropertyData(cameraRef, LiveviewZoom(1287), 0, size(4), 1)
2019-08-27 14:10:36,393 [Main] DEBUG - BUSY try #1
2019-08-27 14:10:36,752 [Main] DEBUG - BUSY try #2
2019-08-27 14:10:37,111 [Main] DEBUG - BUSY try #3

 

You said you tried EOS Utility.  In EOS UItility, when you go into live view, can you change the live view zoom level within EOS Utility?

We're slowly getting there.

Regards,

Ah okay. Yes in EOS Utility everything works. I can zoom in x5 and x10 without any problems. 

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Okay, I need to think about this one.  I'm going blind as I don't have a 250D to test with. 

Can you confirm that imaging mode works in that you can create a plan with BULB images > 30 seconds and the download just fine?  This way I know to concentrate only the the live view issue.

Regards,

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6 minutes ago, admin said:

Okay, I need to think about this one.  I'm going blind as I don't have a 250D to test with. 

Can you confirm that imaging mode works in that you can create a plan with BULB images > 30 seconds and the download just fine?  This way I know to concentrate only the the live view issue.

Regards,

Yes that works fine. It's just the Live View problem. If you need further information or something to test please let me know. 

Regards

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Sometimes dealing with mechanical hardware such as cameras where a physical movement is performed between commands (e.i. lifting the camera mirror box) the camera needs a little pause between commands.  I find this necessary in some cases if the SDK developers where not careful enough.  The Canon SDK is not supported and not well documented.  I'll add a small delay betweed the command that lifts the mirror going into live view and setting this live view zoom mode.  A few milliseconds is an eternity in computer speed and this may make the difference.  Give an a few hours and I'll send you a new download link.

Regards,  

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4 hours ago, admin said:

Sometimes dealing with mechanical hardware such as cameras where a physical movement is performed between commands (e.i. lifting the camera mirror box) the camera needs a little pause between commands.  I find this necessary in some cases if the SDK developers where not careful enough.  The Canon SDK is not supported and not well documented.  I'll add a small delay betweed the command that lifts the mirror going into live view and setting this live view zoom mode.  A few milliseconds is an eternity in computer speed and this may make the difference.  Give an a few hours and I'll send you a new download link.

Regards,  

I just tried the new version, the problem is still there. I just sent you an e-mail with the logfiles.

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On 8/27/2019 at 5:54 PM, admin said:

Sometimes dealing with mechanical hardware such as cameras where a physical movement is performed between commands (e.i. lifting the camera mirror box) the camera needs a little pause between commands.  I find this necessary in some cases if the SDK developers where not careful enough.  The Canon SDK is not supported and not well documented.  I'll add a small delay betweed the command that lifts the mirror going into live view and setting this live view zoom mode.  A few milliseconds is an eternity in computer speed and this may make the difference.  Give an a few hours and I'll send you a new download link.

Regards,  

Hi, 

did you recieve my Logfiles? And if yes were they useful? 

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I did, and I'm not sure where to go from here.  I have to think about this one.  I may have to remove the 5x zoom temporarily until I get my hands on a 250D for first hand testing.

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6 minutes ago, admin said:

I did, and I'm not sure where to go from here.  I have to think about this one.  I may have to remove the 5x zoom temporarily until I get my hands on a 250D for first hand testing.

Did you see that in the files, that the problem is caused by the x5 zoom? Maybe you could send me a version without the zoom (if it's as easy as it sounds) and I would try/use that until you have the chance to work on it.

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25 minutes ago, MJAstro said:

Did you see that in the files, that the problem is caused by the x5 zoom? Maybe you could send me a version without the zoom (if it's as easy as it sounds) and I would try/use that until you have the chance to work on it.

Yes, to the log file seems to indicate that the error is caused by setting the position of the zoom rectangle.  I'm only guess that removing it temporarily may at least allow live view to work.

Regards,

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