Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ben.hollands
Hello, I installed the 30 day trial a few days ago and It’s been working perfect until today. I went to login this morning and I’m getting this message on screen...
(s:INACTIVE) - The key provided has expired, been deactivated, or has not been activated. Please contact us.
Like I said, everything has been working fine up until now and I only downloaded the software 5 days ago
kind regards
Ben
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astroman133
Ben, It should not be necessary to uninstall and re-install BYE just to replace a cable. Keep in mind that the authors limit how many times a license can be registered. I assume the reason is to
s3igell
You will also want to use a Powered Hub at the PC-end of this Active Cable (especially if PC is a Laptop - most are rather short on USB Power). If you are also connecting to the Mount and/or the
admin
That is not at active cable... sorry to say but it is crap... simply because it is well over the maximum length of a usb2 protocol cable. The 5M active repeater cable should work better.
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