Unable to Use BYE with T6i

[zach540]

All,

I recently bought a used T6i that was astro-modified.  I cannot get BYE (3.1.17) to operate with this camera, it will connect, but BYE will fail for Frame and Focus, as well as Imaging.  I had success 1 time with Frame and Focus, but not since.  That 1 time did not work in imaging either.  I have tried multiple cables, other than connecting, nothing else will work.  

I have performed a factory reset on the camera, to no avail. 

Anyone have any suggestions/thoughts?

Thanks in advance,

Zach

[astroman133]

You have not provided much information. How is the camera failing? Are any errors reported?

If the camera has WiFi capability, you need to disable it. Also LiveView will not work if you select Face+Tracking Mode.

Also, if you have an autofocus capable lens on the camera in a low light situation, be sure to switch the lens to manual focus before imaging. This may mean that you need to tape the lens so that focus doesn/t change while imaging.

You may also get other suggestions by searching this forum using T6i as a search term.

[zach540]

1 hour ago, astroman133 said:

You have not provided much information. How is the camera failing? Are any errors reported?

If the camera has WiFi capability, you need to disable it. Also LiveView will not work if you select Face+Tracking Mode.

You may also get other suggestions by searching this forum using T6i as a search term.

Face & Tracking are disabled in the camera menu, but shows "LiveviewAutoFocusMode = 'Live - Face'" in the log, so not sure what that means.  And Wifi while disabled was also automatically disabled with USB connected according to the camera menu. I've attached the log.

Edit to add: I'm running Windows 10, and USB selective suspend settings are disabled for battery and plugged in. 

logfile-[20190504-11h18m14s217]-[2212]-2019-05-04.txt

[admin]

The log files reports what the camera setting "LiveviewAutoFocusMode = 'Live - Face'"... so this is what the camera is set to internally... we need to find the source. 

Do you have a custom setting that resets it?

Alternatively do a factory reset on the camera to clear those out.

Keep us posted.

[astroman133]

Change the LiveView Autofocus mode to FlexiZone - Single. According to the manual there are 3 settings and none of them are Disable.

Also, I do not believe that Wi-Fi is automatically disabled when connected via USB. In fact I believe that USB is disabled unless Wi-Fi/NFC is disabled in the camera's Setup menu. See the Computer Connection Problems section at the bottom of page 381. The manual says: "If [Wi-Fi/NFC] is set to [Enable] the camera cannot be connected to a computer. Set [WiFi/NFC] to [Disable], then reconnect the camera to a computer with an interface cable."
 

 

[zach540]

All,  

Thanks for the suggestions, I do have Wifi disabled in the menu, and have performed a factory reset several times.  I'll try changing the autofocus mode per Astroman133's suggestion.  Would that autofocus mode cause the "Recording...Remaining images: 1" message?  As for what I disabled, I disabled the Continous AF, not changing the AF Focus method, which I will try tomorrow.

Thanks,

Zach

[astroman133]

15 hours ago, zach540 said:

All,  

Thanks for the suggestions, I do have Wifi disabled in the menu, and have performed a factory reset several times.  I'll try changing the autofocus mode per Astroman133's suggestion.  Would that autofocus mode cause the "Recording...Remaining images: 1" message?  As for what I disabled, I disabled the Continous AF, not changing the AF Focus method, which I will try tomorrow.

Thanks,

Zach

I am not familiar with the "Recording...Remaining images: 1" message. What generated that message? It was not in the log file.

If you are trying to use Multi Shot Noise Reduction with BYE then I would suggest that you disable high ISO noise reduction, as well as long exposure noise reduction, altogether. BYE expects to take a picture and download it immediately.

When doing astrophotography you will be shooting RAW images and processing them with PC software that typically expects single images straight from the camera. This may mean that you need to disable advanced features in newer cameras.

 

[admin]

Please provide a new logfile; the one you posted is no longer useful because you changed some setting to solve your initial issue.

Regards,

[zach540]

3 hours ago, astroman133 said:

I am not familiar with the "Recording...Remaining images: 1" message. What generated that message? It was not in the log file.

If you are trying to use Multi Shot Noise Reduction with BYE then I would suggest that you disable high ISO noise reduction, as well as long exposure noise reduction, altogether. BYE expects to take a picture and download it immediately.

When doing astrophotography you will be shooting RAW images and processing them with PC software that typically expects single images straight from the camera. This may mean that you need to disable advanced features in newer cameras.

 

That error is actually on the camera screen.  After BYE fails to download and after I shut the program down, and disconnect from the camera, if I try turning the camera power off, that is on the screen, and will stay on the screen until the battery dies or is removed.

1 hour ago, admin said:

Please provide a new logfile; the one you posted is no longer useful because you changed some setting to solve your initial issue.

Regards,

Please see attached. 

 

I spoke with the guy I bought the camera from, he said it sounds like a bad main board, at this point, I'm writing this camera and BYE off.  I'll just stick with my Nikon and BYN.

logfile-[20190505-11h27m40s846]-[10516]-2019-05-05.txt

[admin]

From the new logfile it looks like the camera is not providing an image to download even though one appears to be ready for download.

Try to save to card only and see if this works at least.

 

[astroman133]

I think that you may be too quick to write the camera off. If you are patient and provide the troubleshooting steps that you have tried, this group WILL be able to help you. At least when you have tried  everything and may still write the camera off it is without any doubt that it is some camera setting that is getting in the way of success.

I have been helping on this forum for many years. If you are in the US and want to send the camera to me, I will test it for you to see if I can get it to work or agree that it is hopeless. Send me a private message if you want to go that route.