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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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Can`t connect to camera (6DmkII, Win10), 3.1.17 RC3


Alexey Popov
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BYE/BYN uses the Manufacturer-supplied SDK in order to communicate with the Camera and to perform any Camera-based Actions such as Setting Exposure or ISO.

Because the 6DmkII has so many new features, you will need to keep your Camera Settings rather Generic - or else learn how to do a Factory Reset for times when you can't determine which Advanced Setting is at issue.

Case in point:  Make sure that you are not using one of the Face-Tracking Focus Modes - its been shown to block SDK Functionality.  Same with WiFi vs USB (there is a post on this forum that explains how you can connect BYE via WiFi - but you'll need to start with USB2 Cable).

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