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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
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mi versión de BackyardEos no detecta mi camara 750D


Hola, tengo una versión con licencia de BackyardEos y he adquirido una Canon 750D. El software detecta la cámara pero no se me activa ninguna de las opciones de Capturar, Planetaria ni guiado. Puedo solucionarlo mendiante una actualización o es necesario comprar una nueva versión del programa. 




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Google translate:


Hi, I have a licensed version of BackyardEos and I have purchased a Canon 750D. The software detects the camera but I do not activate any of the Capture, Planetary or guided options. I can fix it with an update or it is necessary to buy a new version of the program.


What version so BYE do you have?  Specific version number?

Which camera drivers did you choose in BYE when connection your camera?  Canon, Canon210, or Canon215?

What do you mean the software detects the camera but does not activate  Capture, Planetary or guided options?  Are the options available in BYE or are they disabled?




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