Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Dirty Harris
Dear Guylain, we're upgrading computers and need to establish BYE from the old PC to the new one. I've looked back over several weeks of the "FORUM" and found some info (courtesy of Astroman 133) on how to proceed. His info and my limited knowledge of downloading an up-grade of BYE has lead me to you. Let me run the steps by you and correct me please where necessary. I currently have an account with you since 2014, and the most recent version 3.1.16 Classic edition of BYE.
On the new computer (same brand as old one h/p windows) I bring up the O'telescope site.
Since I have an account I go to the upper R. corner click on my user name.
Select "My Purchases" from the drop down menu.
I enter the license "Key" and my identifier (User Name) Dirty Harris And actually to prevent an error copy & paste the license "key" into the validation dialog.
Assuming all goes well, and I don't get derailed, how do I eliminate BYE from the old computer? Is it simply a matter of "Deleting" it? Or do I physically uninstall it or just what?
Any additional info you might need to assist with this I'll be glad to send if Possible! And there may be another approach to this transferring that's simpler, if so let me know. Thanks again, regards, and clear skies, D.H. Colo. USA.
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Dirty Harris
Just a quick note to say thanks Guylain for your timely reply, and for providing a "LINK" that was helpful. It took us a couple tries, but we were successful in getting BYE onto and up and running on
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