BYN-T doesn't connect camera

[lbarneo]

I downloaded BackyardNIKON Trial Ed in my two computers. First in the laptop (Windows 10 icore7). It appears three icons on the computer screen: BYN v2.0, BYN v2.0 (camera 2) and  BackyardRED. I click on BYN v2.0, write the license key and my identifier, the main screen appears, click in the "connect" camera icon,  (Nikon D750 or Nikon D5000, both cameras work without problems with other softwares) but a new window popped up: "Connections problems?" that does not resolve the problem. I try with BYN v2.0 (camera 2) and  after with my second computer (Windows10 icore5) that I downloaded with my license key of my account and the outcome is the same. I wrote to Otelescope (Guylain Rochon) and this recommendation is that I put this problem in this forum. I want to buy NYN because I need to link my cameras with THeSkyX Pro throught  Camera Add on, but before I need to known that BYN works. I'd really appreciate  if somebody could give me the solution. Thanks.

Luis

 

 

[admin]

What version of BYN did you download and install.

Which Nikon drivers are you choosing in BYN when connecting your camera?

Which other software works?  This is important so I can identify if they use the Nikon SDK or not to establish camera connection.

 

[lbarneo]

What version of BYN did you download and install: 2.0.9 trial edition 1502

Which Nikon drivers are you choosing in BYN when connecting your camera?: Both,  new and older 2015. The firmware are update for both cameras

Which other software works?  This is important so I can identify if they use the Nikon SDK or not to establish camera connection: Camera Control Pro 2, DIGICAMCONTROL 2.0.69.0

Thanks for your dedication.

 

Luis Barneo

[astroman133]

Luis,

I was confused by your reference to BYN-T. Nobody has ever used that name before. I eventually realized that the you meant that you had a Trial license. Shorthand typing is sometimes confusing to others.

You have never said what model of Nikon camera you are trying to connect BYN with. You should always report the version number of BYN (for example BYN 2.0.9), the license type (Classic, Premium, or Trial), and the camera model with each new issue.

People often purchase a camera that is brand new without realizing that BYN lags behind, sometimes by several months, in supporting new cameras. You should look at the BYN Camera Support Grid and the pinned (near the top of the Forum) post titled "BackyardNIKON camera support grid, is my camera supported?" for more information.

In general, if you have updated the camera's firmware, you should choose the SDK version that is newer than the firmware upgrade, rather than relying on the camera's release date.

DigiCamControl does not use the Nikon SDK as BYN does so it is possible that it will connect to your camera, but BYN does not.

If the firmware version was recently upgraded then it is possible that BYN does not yet support the new firmware. Nikon has a habit of releasing firmware upgrades that break the SDK, but not releasing a corrected SDK until a few months later.

[lbarneo]

Astroman 133:

I'm sorry if I'm not clarify my problem.

BYN-T is the acronym used by Otelescope: BackyardNIKON  trial, version 2.0.9 

In my question I indicated that the cameras are Nikon D5000 and Nikon D750. Both have the firmware update (2016, and 2018 respectively). Both cameras got to the market before 2015. And yes, both cameras are supported by BackyardNikon trial.

Both cameras works with camera Control Pro and DigiCamControl without problems

Then, your conclusion is that the problem resides in the firmware?

Luis

[astroman133]

Luis,

Thanks for clarifying.

I would not say that your problem is in the new firmware, but that it is possible that the new firmware is not compatible with the Nikon SDK that BYN is using.

BYN 2.0.9 was released in October 2017 so it is possible that it may not support firmware that was released in 2018. It all depends on the changes that Nikon made to the firmware. My suggestion is to put this camera aside and concentrate on getting the other camera with the 2016 firmware to work. Hopefully, someone who has the updated firmware installed and uses it with BYE 2.0.9 will respond to this thread with some positive news.

I am not a Nikon owner, so most of what I know is from reading posts to this forum. One other issue with the Nikon SDK, regardless of camera or firmware occurs if you try to connect BYN to the camera and the camera's memory card has lots of images. The SDK can take several minutes to index the images on the memory card. The workaround for this situation is to either have no memory card in the camera or a nearly empty memory card in the camera. This may not happen with other applications that do not use the SDK.

As an aside, my recommendation for the future would be, as is said, "If it ain't broke, don't fix it." That means that unless you have a problem with a camera that a firmware release is designed to fix, then strongly consider not installing the new firmware. Certainly I would wait until BYN has a chance to incorporate a version of the SDK for your camera that was released after the firmware was upgraded. This is important if the camera is your primary imaging camera with BYN since there is no way to uninstall the firmware update or to go back to what it was. This precaution keeps you from having to wait, up to several months, for a new SDK release and a new version of BYN to be released with that SDK.

[lbarneo]

On 11/14/2018 at 11:35 PM, astroman133 said:

Luis,

Thanks for clarifying.

I would not say that your problem is in the new firmware, but that it is possible that the new firmware is not compatible with the Nikon SDK that BYN is using.

BYN 2.0.9 was released in October 2017 so it is possible that it may not support firmware that was released in 2018. It all depends on the changes that Nikon made to the firmware. My suggestion is to put this camera aside and concentrate on getting the other camera with the 2016 firmware to work. Hopefully, someone who has the updated firmware installed and uses it with BYE 2.0.9 will respond to this thread with some positive news.

I am not a Nikon owner, so most of what I know is from reading posts to this forum. One other issue with the Nikon SDK, regardless of camera or firmware occurs if you try to connect BYN to the camera and the camera's memory card has lots of images. The SDK can take several minutes to index the images on the memory card. The workaround for this situation is to either have no memory card in the camera or a nearly empty memory card in the camera. This may not happen with other applications that do not use the SDK.

As an aside, my recommendation for the future would be, as is said, "If it ain't broke, don't fix it." That means that unless you have a problem with a camera that a firmware release is designed to fix, then strongly consider not installing the new firmware. Certainly I would wait until BYN has a chance to incorporate a version of the SDK for your camera that was released after the firmware was upgraded. This is important if the camera is your primary imaging camera with BYN since there is no way to uninstall the firmware update or to go back to what it was. This precaution keeps you from having to wait, up to several months, for a new SDK release and a new version of BYN to be released with that SDK.

Rick,

Thanks for your advices. I followed them and now I got thatmy cameras works perfectly with Backyard.

Luis

[astroman133]

That is good news. Thanks for letting us know.