BYD EOS + CANON 7D + WIN 10 = NO CAPTURE

[xavius]

Hello, I buy the premium version byd eos 3.1.16 and impossible to capture images, nothing is displayed on the window and even in the backup folder. However it recognizes my canon 7d..il mark well that everything is perfect. picture session succes ... what is the concern ..? thank you for helping me

[xavius]

hello thank you for your help,
I found the solution: it was the write access that was not checked in the security settings and also my anti virus that blocked Bydeos.
thank you

[admin]

Do you get an error message?

Send me the logfile.

 

 

[xavius]

no error message.not take it..no images appear

[admin]

That is not the complete log file.  Please follow the instructions I sent earlier to send me the complete log file.

Regards,

[xavius]

I read and looked at the instructions..but in my folder Temp nothing is displayed..big bug

[xavius]

the problem in my opinion is the access to writing the file ..
I wanted to save in my catch plan and it marks me a "mistake of writing"
   
 Error saving plan 'LIGHT.txt'.
20:34:25 Access to the path 'C: \ Users \ Fujitsu \ Pictures \ BackyardEOS \ Plans \ LIGHT.txt' is denied.

[s3igell]

A number of Windows 10 Updates have caused havoc for users in the past by messing up User Directory Permissions.

If you are familiar with Windows Permissions, you can usually find and fix the Issue.

If not, the easiest solution is to Uninstall/Delete the BYE Installation, then Re-Install to a NEW Directory Structure.

[admin]

This is a Windows access issue... again

Start BYE then go to Settings and change the location of the BackyardTEMP folder... create a new folder in c:\backyardtemp and use that.  

Then restart BYE and try again.

Keep posted,

[admin]

11 hours ago, xavius said:

hello thank you for your help,
I found the solution: it was the write access that was not checked in the security settings and also my anti virus that blocked Bydeos.
thank you

Glad it worked.