Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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larry
I am using a Sony VAIO, VISTA operating System, 2 GB memory running at 1.8 Ghz laptop. I am trying to use your program BYE 3.1 Premium I bought. The camera is a Canon Rebel T5i. The interface is USB. I have no problem with the camera interfacing and doing planet video and focus. However, when I try to do deep space images it has a problem. With a capture plan of 40 frames at 60 sec per frame, the program drops storage of frames or doubles up on frames in storage. When trying to do images only to the camera, the first several frames are ok, but later frames get lost. Out of 40 frames I would only get maybe 23 frames stored on the camera on completion of the plan. Some frames of 5 meg and other 10 or more meg. Initial frames will download a second or so after the shot but latter frames take more than a minuet to download. This also occurs in the PC-camera mode also. I tried each of the three camera interfaces with no improvement. The camera takes the shot 40 times but I only get 23 or so files on the memory card. And there is a delay of more than 60 sec after the shot completes before the next shot starts. I tried all types of settings in your program with no improvement. Very frustration. I had to go back to an older approach to taking deep space imaging. Whats wrong?
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