Unable to connect the Camera D7100

[mjartology]

Hi All,

I have downloaded the trial edition and was testing my camera. I am unable to connect my Nikon D7100. My camera is updated to Latest Firmware from Nikon.

I tired both 2015 option and the later option. Error message is same. I tried restarting the system as well and also turning on and off camera multiple times. Still No luck. I have attached the latest logfile for your reference.

logfile-[20180414-15h29m23s527]-[12948]-2018-04-14.txt

[mjartology]

Hi,

 

there is no Camera Factory Reset for D7100. I checked the manual and site too

[admin]

You can do a factory reset on the D7100

https://www.nikonimgsupport.com/ni/NI_article?articleNo=000003758&configured=1&lang=en_US

Regards,

[astroman133]

Not a Nikon owner, but I found these instructions, courtesy of Google:

To perform a reset you need to manually choose the reset option in the Shooting Menu and the Setup menu. To do this press 'Menu', select the Shooting Menu and scroll through the options until 'Reset Shooting Options' is highlighted, press ok, highlight 'Yes' and press ok again. Repeat this for the Setup menu.

Another option is to simultaneously press and hold the QUAL (image quality/size) button and the +/- Exposure Compensation button for 2 seconds.

I hope they help.

[mjartology]

7 hours ago, admin said:

You can do a factory reset on the D7100

https://www.nikonimgsupport.com/ni/NI_article?articleNo=000003758&configured=1&lang=en_US

Regards,

Hmmm. Something went wrong,

Sorry about that. Try refreshing the page or trying again later getting this error when I click on that link

[mjartology]

7 hours ago, astroman133 said:

Not a Nikon owner, but I found these instructions, courtesy of Google:

To perform a reset you need to manually choose the reset option in the Shooting Menu and the Setup menu. To do this press 'Menu', select the Shooting Menu and scroll through the options until 'Reset Shooting Options' is highlighted, press ok, highlight 'Yes' and press ok again. Repeat this for the Setup menu.

Another option is to simultaneously press and hold the QUAL (image quality/size) button and the +/- Exposure Compensation button for 2 seconds.

I hope they help.

I did the same thing

[astroman133]

In order to use the link that Guylain provided you must have an account on the site.

So you did the reset. did it make any difference?

This comment may jog Guylain's memory....Sometimes BYN may fail to connect because the user does not have a required C++ run-time library installed on the PC. He knows which version of the RTL is needed and can hopefully provide a download link.

[admin]

47 minutes ago, astroman133 said:

In order to use the link that Guylain provided you must have an account on the site.

So you did the reset. did it make any difference?

This comment may jog Guylain's memory....Sometimes BYN may fail to connect because the user does not have a required C++ run-time library installed on the PC. He knows which version of the RTL is needed and can hopefully provide a download link.

Yep, but this is not the case here as the actual Nikon/SDK (called module) have loaded properly according to the log file.

[mjartology]

Hi All,

Yes, i have an account for Nikon and i tried when logged in, same error

So far i have done this and no luck yet

"

To perform a reset you need to manually choose the reset option in the Shooting Menu and the Setup menu. To do this press 'Menu', select the Shooting Menu and scroll through the options until 'Reset Shooting Options' is highlighted, press ok, highlight 'Yes' and press ok again. Repeat this for the Setup menu.

Another option is to simultaneously press and hold the QUAL (image quality/size) button and the +/- Exposure Compensation button for 2 seconds.

"

 

[astroman133]

OK, so Windows is recognizing the camera because you see it in the Device Manager, but the Nikon SDK initializes successfully, but is not able to see or communicate with the camera.

I am at a loss for further suggestions. This is where not being a Nikon users puts me at a disadvantage.

[mjartology]

Yes, exactly. windows does recognize and i see it in device manager. Another program also detects it and connects and i can take images and live view.

Its just BYN i am unable to connect by any means

[admin]

1 minute ago, mjartology said:

Yes, exactly. windows does recognize and i see it in device manager. Another program also detects it and connects and i can take images and live view.

Its just BYN i am unable to connect by any means

Other software may not use the Nikon SDK.

Does the D7100 has a PTP / PC Communication menu option?  If yes try the different options.

[mjartology]

its just has the USB connection which I am using.

[admin]

1 minute ago, mjartology said:

its just has the USB connection which I am using.

As a menu option? It says USB?  Nothing like PTP?

I'm asking because I think the camera connected to the PC as a storage device and not an imaging device.  Where does it appear in Windows Manager?

[mjartology]

Ah that I have not checked let me check it right away 5 mins ill be back

[mjartology]

19 minutes ago, admin said:

As a menu option? It says USB?  Nothing like PTP?

I'm asking because I think the camera connected to the PC as a storage device and not an imaging device.  Where does it appear in Windows Manager?

Hi Just plugged in and checked again, in windows device manager, it shows at the end in the Universal Serial Bus connection as Niikon D7100

[astroman133]

I would expect it to show up as a Portable Device, as my Canon does, but perhaps the Nikon driver is different.

[mjartology]

Any updates anything else to try? just wasting my trial version days

[astroman133]

Guylain suggested checking the camera's menus to see if there is are communications options settings. If so, the choice allows the camera to either be connected as a storage device or as a portable imaging device. You have not said whether this is the case or not. If PTP is a choice for communications mode, change to the other option. I would re-connect the camera after changing the mode try again to connect with BYN.

Again, I am not a Nikon owner, but there are several out there and I know that some of them have a D7100. Please chime in with any suggestions.

Thanks,

[mjartology]

2 minutes ago, astroman133 said:

Guylain suggested checking the camera's menus to see if there is are communications options settings. If so, the choice allows the camera to either be connected as a storage device or as a portable imaging device. You have not said whether this is the case or not. If PTP is a choice for communications mode, change to the other option. I would re-connect the camera after changing the mode try again to connect with BYN.

Again, I am not a Nikon owner, but there are several out there and I know that some of them have a D7100. Please chime in with any suggestions.

Thanks,

Hi thank you guess I missed Guylain's post. However I don't remember any such menu but I will surely check again today.

[jrsm]

I have had issues with the D7100 as well.  The detection process for this application are not as robust as some of the other programs out there.  One thing to try is to take out the memory cards and see if that helps.  You should also try to use a newly charged battery as sometimes this is an issue as well.  If you have a can of compressed air or some other source, it doesn't hurt to blow out the usb terminals.  Some applications seem to be more susceptable  to usb connections that are sub-optimal.

I have taken to using  ac power adapters for my cameras to get away from the battery issues.

[mjartology]

11 hours ago, jrsm said:

I have had issues with the D7100 as well.  The detection process for this application are not as robust as some of the other programs out there.  One thing to try is to take out the memory cards and see if that helps.  You should also try to use a newly charged battery as sometimes this is an issue as well.  If you have a can of compressed air or some other source, it doesn't hurt to blow out the usb terminals.  Some applications seem to be more susceptable  to usb connections that are sub-optimal.

I have taken to using  ac power adapters for my cameras to get away from the battery issues.

Hello,

I did all of those above, except for using ac power adapter, and still no luck.

[admin]

Did you try another USB cable?

Did you try another PC?

Did you try with no USB hubs, the camera connected directly in a computer USB port?

Did you try another USB port on the computer?

Just trying to go about it by process of elimination.

[mjartology]

On ‎4‎/‎26‎/‎2018 at 8:48 AM, admin said:

Did you try another USB cable?

Did you try another PC?

Did you try with no USB hubs, the camera connected directly in a computer USB port?

Did you try another USB port on the computer?

Just trying to go about it by process of elimination.

HI SOrry for delayed response. Yes I have done all of these, no luck and my trial period is about to expire. So not sure I will purchase this product  because without trying I am afraid it will be a total loss as its not working

[astroman133]

A couple more things to try...I hope one of them helps.

On the Shooting menu set the remote control mode to Quick-response remote. This was the solution to a post on another web site that fixed a user's "camera not detected" issue with Adobe Lightroom. I hope it helps.

Temporarily disable your anti-virus software, then try to connect BYN with your camera. If it works, you may be able to configure your A/V software to white-list BYN to allow access to the camera.

[mjartology]

On ‎5‎/‎2‎/‎2018 at 11:03 PM, astroman133 said:

A couple more things to try...I hope one of them helps.

On the Shooting menu set the remote control mode to Quick-response remote. This was the solution to a post on another web site that fixed a user's "camera not detected" issue with Adobe Lightroom. I hope it helps.

Temporarily disable your anti-virus software, then try to connect BYN with your camera. If it works, you may be able to configure your A/V software to white-list BYN to allow access to the camera.

Hi I don't have AV installed on my PC. I tried the quick response remote no luck. I have got the D610 now I have to test with it probably but guess my trial period is expired I need to request for extension to check with other camra

[astroman133]

You can check the date that you received the Trial license. That will tell you how much time you have left.

[admin]

22 minutes ago, mjartology said:

Hi I don't have AV installed on my PC. I tried the quick response remote no luck. I have got the D610 now I have to test with it probably but guess my trial period is expired I need to request for extension to check with other camra

 

I just archived your first trial key.  Go ahead and add it again in your cart and proceed to checkout for a second 30-day trial key.

Regards,

[mjartology]

10 hours ago, admin said:

 

I just archived your first trial key.  Go ahead and add it again in your cart and proceed to checkout for a second 30-day trial key.

Regards,

thank you so much. Appreciate it. I will add it again hope i will get it to work with D610

[mjartology]

Hi Again,

thank you so much, i added back to cart and  checked out, i updated the key and validated and connected by D610. I was successfully able to connect and took 5 sample images.

Since i will be traveling Sunday Morning, I dont have much time to read documentation, but i will try to as much as possible within that. Quick couple of questions

Which focus mode i should be using? If i use FWHM  the current value and the value it shows to right, i need to bring the value as close as it gets to the value it suggests on right side?

 

2. Should i use pause between images? I am planning to use 3 seconds pause would that be sufficient.

many thanks again. So far i am loving this product with 10 minutes of testing at home

[admin]

Traveling... make sure you have Internet access for BYN, you need it at each application restart to validate the key.

You should not need a pause, this is overrated.

Use the FWHM focus measurement. just try to get the lowest number you can get for the star you are using to focus on.