Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I have the Canon 6D Mark II camera. I am running Windows 10. When I take an image with BYEOS I only get a CR2 file and no JPG file when in settings it is set for both. If I set it to JPG I get a JPG file. If I set it to RAW I get a RAW CR2 file. When I set it to RAW + JPG I only get the RAW CR2 file. Any suggestions?
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