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USB 2.0 extension cable(s) problem...


nyairman
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I am using 2 GigaWare 16 foot long USB 2.0 extension cables connected to each other and, they work with Canon's EOS Utility. However, only one cable will work with BYEOS. When I try to connect the 2 together, I get the "mosquito" error. These 2 cables gives me 36 feet which gives me the capability of imaging from my warm living room, to my set-up outside in my cold New York environment. I have the trial version of BYEOS and if I cannot find a fix, I may not buy a license because of this. Any thoughts?? Thanks in advance for your advice!   GT

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According to the USB 2.0 standard, the maximum length of a run is about 16 feet. In order to extend to longer you MUST use ative extension cables that boost the signal. Both BYE and the EOS Utility use the Canon SDK. so what is typically seen is that either both apps will connect, or neither will. Still, it seems like your issue is related to the cabling.

Your situation is typically addressed by putting a PC near your equipment and then operating that PC from another PC in the house. The two PC's are both on your home network and an app like TeamViewer or RemoteDesktop can let you operate one PC from the other. I do this to let me operate my gear from my house 150 ft away from the observatory and telescope.

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12 minutes ago, astroman133 said:

According to the USB 2.0 standard, the maximum length of a run is about 16 feet. In order to extend to longer you MUST use ative extension cables that boost the signal. Both BYE and the EOS Utility use the Canon SDK. so what is typically seen is that either both apps will connect, or neither will. Still, it seems like your issue is related to the cabling.

Your situation is typically addressed by putting a PC near your equipment and then operating that PC from another PC in the house. The two PC's are both on your home network and an app like TeamViewer or RemoteDesktop can let you operate one PC from the other. I do this to let me operate my gear from my house 150 ft away from the observatory and telescope.

TY for your quick reply. I am using active USB cables. The two 16 foot cables work fine when used in conjunction with Canon's EOS utility. One cable works with BYEOS, but 2 cables connected do not work. I am not using the Canon EOS Utility when using BYEOS. I disable the Canon EOS Utility before launching BYEOS.

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15 hours ago, astroman133 said:

Then there must be some timing change between the version of the SDK that the EOS Utility uses and what you are selecting in BYE.

What camera model? Which SDK version (driver) are you choosing at connection time? Canon? Canon215? Canon210? Sometimes, depending on the camera model more than one SDK will work.

I am using Canon 7DM2 and using the correct driver. I will try other drivers. BYEOS will connect using 1 active USB cable, but not 2 cables.

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