Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

BillChamberlain19


BillChamberlain19
 Share

Question

  • Answers 4
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

4 answers to this question

Recommended Posts

  • 0

First, since your question is about BYE, it should have been posted in the BYE Forum. Second, what version of BYE are you using?

I am confused by your question. You have 2 PCs with the same version of BYE and 2 cameras. On one PC you can connect to either camera, but not on the other PC. Is that right? The PC that fails to connect used to, but suddenly quit working.

If so, it would be useful for you to provide more information about the PC that fails to connect. Did you try powering the PC down and re-booting? Is the Canon EOS Utility running on that PC? Did you try connecting the camera to each of the USB ports? What is the Windows version? Have you upgraded Windows or run  Windows Update recently?

Link to comment
Share on other sites

  • 0

Thanks for your interest. I use the desktop PC when imaging at home & the laptop when out. The PC is Win 10. Laptop Win 7. Both have Premium edition 3.1.9 installed. My tests today have been indoors with short leads,  rebooting -  Various USB ports - switching from PC to laptop. Result, Failure on the PC & connection on the laptop. That is until the last few minutes. Whilst typing this I've re tried and connection with either camera is now established on the PC. So! I've made no alterations between failure & success. What's happened?  I'm now OK until the next imaging session. If the problem recurs I'll re post.  Thanks again.  BillC     

Link to comment
Share on other sites

  • 0

Bill,

The most likely reason for intermittent success is the cabling.

Per the post at the very top of this page, you should download the latest (BYE 3.1.16) before posting any connection-related issues. That way the community does not spend time helping you to troubleshoot an issue that may already be fixed.

Thanks,

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use