bye connection BillChamberlain19

[BillChamberlain19]

My PC successfully connected to BYE until last night. I had to change to a laptop where it connected without a problem.  The same wiring. Same setup. I've tried the 7D and 1100D with the same result.  What can have happend on the PC? 

[astroman133]

First, since your question is about BYE, it should have been posted in the BYE Forum. Second, what version of BYE are you using?

I am confused by your question. You have 2 PCs with the same version of BYE and 2 cameras. On one PC you can connect to either camera, but not on the other PC. Is that right? The PC that fails to connect used to, but suddenly quit working.

If so, it would be useful for you to provide more information about the PC that fails to connect. Did you try powering the PC down and re-booting? Is the Canon EOS Utility running on that PC? Did you try connecting the camera to each of the USB ports? What is the Windows version? Have you upgraded Windows or run  Windows Update recently?

[admin]

I have moved this thread from the General forum into the BackyardEOS forum.

[BillChamberlain19]

Thanks for your interest. I use the desktop PC when imaging at home & the laptop when out. The PC is Win 10. Laptop Win 7. Both have Premium edition 3.1.9 installed. My tests today have been indoors with short leads,  rebooting -  Various USB ports - switching from PC to laptop. Result, Failure on the PC & connection on the laptop. That is until the last few minutes. Whilst typing this I've re tried and connection with either camera is now established on the PC. So! I've made no alterations between failure & success. What's happened?  I'm now OK until the next imaging session. If the problem recurs I'll re post.  Thanks again.  BillC     

[astroman133]

Bill,

The most likely reason for intermittent success is the cabling.

Per the post at the very top of this page, you should download the latest (BYE 3.1.16) before posting any connection-related issues. That way the community does not spend time helping you to troubleshoot an issue that may already be fixed.

Thanks,