JMR006

[JMR006]

Downloaded trial Backyard EOS.  Running under Windows 7.  Attempted to connect my Canon 5D original through the digital port/UCB.  Get connected but do not see anything in Camera information center other than White, Quality Image_unknown, and Battery.  Shouldn't I be seeing more information?

[astroman133]

Please report the version of BYE that you are using. This will help someone who reads this thread in the future. It will also help if the title of your future posts is about the issue that you are writing about, rather than your username.

Can you provide a screen shot?

With BYE 3.1.14 and my T5i connected and in Manual mode, I see the Tv value, ISO setting, the shooting mode, the camera's white balance, the fact that mirror lock is off in the camera, the in-camera image quality, and the battery status. While an image is being processed, the queue value goes to 1 and after the image has been displayed, I see the sensor temperature. This is how the Camera Information Center has always appeared for me.

[Ron Hillstromb]

I Checked the Camera Support grid and the 5D (Original) has to be used with a 32 bit system.

 

  Are you using a 64 bit system? if you are then it won't likely work as you expect it to.

 

Ron

[astroman133]

If you were able to connect BYE with your camera then it would appear that you have the right O/S and low-level camera driver.

[JMR006]

Downloaded V 3.1.15.  Able to see photos on the camera using Windows photo viewer.  Used Canon 210 to connect and get the following:

 

[admin]

These DIGIC II cameras are getting harder and harder to support.

Try a factory reset on the camera.

[JMR006]

Noticed that communication function was set to print/ptp. Changed to PC connect.  Went to device and printers under windows and see Canon digital camera has a problem: 

Currently, this hardware device is not connected to the computer. (Code 45).   Did an automatic search for driver software:

Do you happen to know what particular Canon driver BYE needs?

 

[admin]

BYE needs the camera set to PC Connect.

Is your Windows 32 or 64 bits?

[JMR006]

Did set the camera to PC Connect.

Canon indicates that following downloads for the 5D:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-dslr/eos-5d?tab=drivers_downloads

Which should I use?

 

[JMR006]

System is a 32 bit operating system

[admin]

Looks like EOS Utility is not there (or EOS Capture like is was called back in the days).

Do you still have the disk that came with it?  If yes you should install EOS Utility (or EOS Capture).  This will install all the necessary drivers.

[admin]

Did you try a camera factory setting, then make sure it is set to PC Connect?

[admin]

Oh, humor me for a second... try BYE 3.1.8 or earlier.

[astroman133]

OK, now it appears that Ron Hillstromb's comment was right on the mark.

You are not able to connect BYE with your camera. Several people who try to use the old DIGIC II cameras, like your 5D, with BYE discover that Canon dropped support for them. This means that they have never released new drivers for them.

So, as the BYE camera support grid indicates, your version of Windows 7 MUST be the 32-bit version of Windows. If your Win 7 is 64-bit then you are totally out of luck as far as connecting BYE to your 5D. If your Win 7 is 32-bit then you may be able to install the 32-bit Windows XP driver and be OK.

However, as Guylain has said above it is getting harder to provide support for those old cameras. My advice is to spring for a new camera. You will get all the advantages that the new technology offers and it will work with BYE regardless of whether Windows is 32-bit or 64-bit.

The Canon web site automatically detects your Windows version and shows software for that version. Change the O/S version to "Windows XP" to see EOS Utility 2.5.1 listed. This may install the correct driver for you.