Live View doesn't work

[ChathamDaleJ]

New user.

Canon EOS-80D

Log:

17:49:37  Licensed to ChathamDaleJ
17:49:51  Attempting to connect camera...
17:49:51  Canon drivers 'Canon215\' initialized.
17:49:51  Camera Not Found!  Make sure it's connected to the PC and turned ON
17:51:20  Attempting to connect camera...
17:51:21  DEVICEINFO DESCRIPTION IS Canon EOS 80D
17:51:21  DEVICEINFO NUMBER IS 3470492101.
17:51:21  YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
17:51:21  Generic model 153 assumed!

Clicking preview, I see "Off-line Plan Editor".  There is no "Cable Support", it is stippled out.

Buttons at the bottom are stippled out.

I have checked "force USB cable" in the setup. I really do not want to try to use WiFi.

 

Canon EOS Utility works fine.

Computer is an Asus laptop, 64 bit, Windows 10, 64 bit.

 

[astroman133]

Your problem is not that LiveView doesn't work. It is that you are not connecting BYE with the camera. Until you are connected, most of the controls are disabled (grayed out).

The 80D is a DIGIC VI camera you MUST select the Canon driver/SDK set at connect time. The Canon215 SDK does not include support for the 80D.

Do not try to connect via WiFi. The Canon SDK does not support WiFi connections and will be unable to find the camera. Turn WiFi off in the camera.

[admin]

Exactly, you are NOT selecting the correct Canon SDK files when you are connecting your camera.  You need to select Canon, not Canon215.

[astroman133]

Did you mean Canon, not Canon215?

[ChathamDaleJ]

I'm not getting the opportunity to select the driver.  I did the first time I ran it, but I can't find a place to re-enter that information.

Never mind, found how to reset this.

[ChathamDaleJ]

Problem resolved.  Found Settings -> advanced and told BYE to ask for driver each time.  Selected Canon Driver.

Canon EOS utility has to be killed via Task Manager, apparently.  It seems to be working fine now (so far).

Thanks for the help.

[astroman133]

There should be a setting in the EOS Utility to tell it not to automatically connect when Windows recognizes the camera.

[admin]

16 hours ago, astroman133 said:

Did you mean Canon, not Canon215?

yes, I corrected my post already.  

Thank you

[bruno]

go in to your startup menu & disable eos utility I had the same problem with my 1100d