Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

Download auto-deletes?


khobar
 Share

Question

I just downloaded BackyardNikon, and when I attempt to run the setup file, I get a security warning about verifying publisher, then an error about not being able to access a device, and then the file auto-deletes? Why is that happening?

Running Windows 10 with Panda Security.

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

  • 0

Thanks for the quick reply!

I downloaded the setup file to a network server, then copied it from there to my "C:" drive. Windows complained about admin privileges. I clicked "OK" and it copied. I was then able to install.

I am guessing my local "Downloads" directory is somewhat quarantined by security software and that's why the file was getting trashed.

Link to comment
Share on other sites

  • 0

AV Software use numerous heuristics to "grade" a file - especially an EXE - as "Virused" or "Suspect"/"Untrustworthy" and in need of either Deletion or (more likely) Quarantine.  Unfortunately one of these parameters is "Frequency of Encounter or Use" by that AV Product.  "Boutique Applications" such as BYN Installer EXE's rarely reach the "Frequency of Use" such as to earn a "Trustworthy" grade, and depending on your AV Product is usually either Quarantined (moved to a Hidden Directory where you have to "Ask" the AV Product to let you use it) or outright Deleted.  (Often this behavior requires one to CAREFULLY read the Dialogs which the AV Product pops-up.)

Link to comment
Share on other sites

  • 0

I expected the A/V software to tell me it was quarantining the file or give some indication it was handling it. Then I would have known. When I dbl click the setup file in the download folder, Windows plays a chime with a popup that says, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them." The reason the popup appears is the file is deleted as soon as I double clicked on it. I have never seen that behavior before. 

The good news is that after putting the file in my "C:" directory I was able to install and all is good.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use