Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I am new to the BYE program, and I am having a couple of issues. My biggest issue is I keep getting the following error message:
"BinaryRivers.BackyardEOS.Start has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have attached a picture of the error message. I am using a Canon EOS Rebel t6/1300d. Sometimes the program works like a dream, but most of the time I either get this error message and have to close the program, or my camera locks up and keeps saying "Busy" after taking a couple of pictures.
Also, even though I have the "Save to" location set to camera, when I take pictures by pressing the shutter button with the camera attached to the computer, it will not save the images to my camera.
I really hope someone can help me figure out what I am doing wrong. I want to use this program for the eclipse in a few days.
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