Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I just purchased the Premium version for use with my EOS Digital Rebel XT. The software is installed on my Sony VIAO laptop running Windows 7 Ultimate 32 bit. In preparation for installation of this software I did a format of the drive and a clean install of the MS operating system. I have NONE of the normal Canon software installed as I felt that it might interfere with the new software. If I have my cameras Menu set to communicate via PC Connection it refuses to connect to the software in any of the three driver choices listed. If I switch the communication mode to Print/PTP it connects successfully but will not function. The camera control window flashes "Busy" where the Shutter Speed normally is displayed. Any suggestions or assistance would be greatly appreciated. P.S. This old tank of a laptop is dedicated for use with my Celestron SCT at the prime focus. In attempting to get the Canon software to run I have tried XP SP-3 32 bit, Vista Home Premium 32 bit, Windows 7 Pro 32 bit and Ultimate 32 bit, as well as in infamous Windows 10 Pro 32 bit, with no success. Probably a "newbie" induced error so thanks in advance for your patience and assistance.
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