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BYE won't allow me to set shutter speed. Pls help


Ermflyer
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In "Imaging" mode, the lower right window allows various settings.  In the shutter column, it only allows me to set bulb, AV and Program.  No timed shutter settings, like 1/60 or 1/200 or anything else.  How can I get that to function?  I'm using a Canon 5D Mk IV.  I have attached a screen shot of the options.

Screen Shot 2017-07-31 at 5.09.44 PM.png

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This is a known issue that happens to some users, occasionally. Guylain has said that he is considering an alternative to the use of cached settings.

In the meantime go into the Advanced Settings and Clear the Cache. Then restart BYE. After you connect to the camera all the settings for Shutter and ISO will be available.

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Thanks for the quick response.  I tried those steps, but they did not solve the issue.  I have included a screen shot. I clicked the "Delete cache data" button.  Then I clicked the "Reset defaults" button.  Then I clicked "Save".  I quit BYE and restarted.  Still no options for setting specific shutter speeds, other than bulb.  Any other ideas? 

Screen Shot 2017-08-01 at 5.38.31 AM.png

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