Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Ermflyer
I installed Backyard EOS on my Mac running Parallels and Windows 10. I could activate the camera, but when clicking on "Imaging" icon, nothing shows up. I clicked "Start Capture" icon, and a photo appeared in the main window, but could not get live view to function. Each time I turn off the camera, the software asks me to install a driver. That seems to work, but I believe that request to reinstall a driver every time I turn on the camera is a problem. I have watched the 2 hour instruction session, so that was very helpful to understand more about Backyard EOS, but now I'm baffled. Can anyone help?
What follows is the log of my attempts.
10:11:14 Licensed to Ermflyer
10:13:20 Attempting to connect camera...
10:13:20 Canon drivers 'Canon\' initialized.
10:13:22 5D-MkIV CONNECTED!
10:15:03 Unable to set LiveviewAutoFocusMode, current setting is assumed!
10:16:35 Camera SHUTDOWN!
10:17:18 Attempting to connect camera...
10:17:18 Canon drivers 'Canon\' initialized.
10:17:20 5D-MkIV CONNECTED!
10:17:42 Imaging session started.
10:17:53 Imaging session completed successfully
10:18:03 LIGHT_1s_1600iso_f5-0_+27c_20170730-10h17m44s349ms.JPG
10:19:24 Imaging session started.
10:19:37 Imaging session completed successfully
10:19:37 LIGHT_1s_100iso_f10_+28c_20170730-10h19m26s395ms.JPG
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