Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I need to install BackyardNikon Premium on a new PC, and I can log on and see my order and it has three entries, one for Backyard EOS, which says paid, and two for BackyardNikon Premium bopught Sept 23, 2015 (but I only bought one license so I have no idea what there are two entries on the same date for the same order), but both BackyardNikon says it has expired. The BackyardEOS does not show any key. I never bought BackyardEOS (don't have a Canon), although that could have been an error that was later corrected.
How do I straighten this out?
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