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BYEOS only Raw when selecting Raw+jpg


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I recently purchased a Canon 80D, before with my 70D I was able to capture both Raw and JPG but now even though I set BYEOS to be raw&jpg it only saves the raw files.  I looked at an older thread about this but didn't see it ever being resolved.  How do I get it to save both raw&jpg?

One thing I am going to try right now is from the older thread - setting to save to PC & Camera and see if that works.  I have a 128 gig card in the 80D

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Hmmm, Guylain is the expert, but from the log file fragment it appears to me as though BYE thinks that it has successfully downloaded both the RAW and JPG and successfully processed both files.

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I downloaded version 16 and the same issue only CR2 files not jpg's, In one of the temp files there are 2 jpg's but they are zero bytes.

 

Before I upload the log files how do I scrub them of any identifying info, I don't want to send my password and user info like happened before..  What should I scrub?

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15 minutes ago, jeffpadell said:

I downloaded version 16 and the same issue only CR2 files not jpg's, In one of the temp files there are 2 jpg's but they are zero bytes.

 

Before I upload the log files how do I scrub them of any identifying info, I don't want to send my password and user info like happened before..  What should I scrub?

Don;t scrub anything, BUT follow the instructions and send them to my email.  Don't post them here,

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