Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Astrofrankie
I have been using my Canon T6i with Backyard EOS and it's been working fine. I need to do 5x and even 10x video recording when doing planetary video. The 5x and 10x zoom feature has been working fine, but I'm not sure the last update of my computer has anything to do with my issue, because now the 5x button does not work and it freezes the program for about 15 seconds then comes back to normal. Some times it works and then the 10x button appears, but more times it doesn't work at all. I am using WIndows 10 with the latest update issued. Any suggestions would be greatly appreciated. Thanks in advance.
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