Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Jkulin
Hi, I purchased a premium license for Back Yard Nikon and apart from the odd connection failure it was OK, however the last few times I have had to abort my sessions because BYN will either crash or will not recognise the camera until it is disconnected and reconnected again. The version of BYN I am using is V2.0.2
I'm running W10 with the latest update on my Toshiba Laptop L50-C-1GX, spec as below: -
Windows 10 Enterprise
Intel® Pentium® N3700 processor with Intel® Burst Technology 2.0
39.6cm (15.6”) , Toshiba TruBrite® HD TFT High Brightness display with LED backlighting and 16 : 9 aspect ratio
Hard disk 1 TB
8,192 (1x) MB, DDR3L RAM (1,600 MHz)
The problem is anyone or combination of the following: -
Failure to download, just goes round in circles and then aborts with loss of connection. The hard drive is partitioned and there is nearly half a gig of space available.
Drops connection to camera, requiring the camera to disconnect and re-connect.
Failures to display more than a of thumbnails.
Last night I tried a preview and it crashed requiring a computer reboot, I then reverted to a capture and it did one then bombed out and refused a Ctrl+Alt+Del and end process and would not allow Alt and Tab to switch to the task viewer, requiring a hard reset.
I purchased all brand new Chromo Gold Cables, changed the hub to the latest USB 3.0, reformatted and re-installed everything at the end of March, I'm at a total loss.
I've attached logs for March and April, so can you look at how things have gone downhill since the re-installation at the end of March.
BYN is a superb program but only when it works.
Can you help me?
Thanks.
April Logs.zip
March Logs.zip
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