Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I just purchased and installed BYE on my laptop running Win 10 pro 64 bit. I connects fine to my Canon 5D Mark III and I can control all aspects of the camera. For connecting to my Orion Atlas Pro AZ/EQ-G mount, I am using the ASCOM platform 6.3 and the ASCOM Skywatcher SynScan Mount Controller (6/0.5999) driver. If I run the ASCOM Profile Explorer, it does show ASCOM.SkyWatcher.Telescope under Telescope Drivers.
My laptop is connected to the Orion mount via USB -> serial (DB-9 connector) from Shoestring to the DB-9 to RJ-12 cable provided by Orion with the mount. The RJ-12 is plugged into the SynScan hand held remote which is connected to the mount.
In trying to connect to my mount with BYE, I first connect to the camera and then select "telescope" from the ASCOM panel and then select "settings" to get the ASCOM Telescope Chooser. If I select "SkyWatcher Telescope" from the drop down list and then select "properties", there is no COM port shown. If I fill one in (by looking at Windows Device Manager to determine the port number, the port I enter "disappears" as soon as I leave that menu and return.
Since no COM port is assigned, when I try to connect (using the check beside the settings), I get two error messages: "ASCOM Telescope disconnected (or unable to connect)" and also "Make sure the correct COM port is assigned to your device"
If I go back to the "Chooser" and select either POTH Hub or Generic Hub, under Properties I get a message "SkyWatcher Driver Model Not Available".
I am at a loss as to what to try. Any suggestions?
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