Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
So when trying to sort out problems with my mount, never ending bad weather, only having weekends to get my scope out. Downloaded eos and used it once! Downloaded again (great), used it maybe 3 times (maybe?). Just when I was almost satisfied, I downloaded it again only to have you block me from any access to your site! Seriously? All you managed to do was push me to other software (Astrophotography Tool APT) and screw yourself out of $50. The money is now in the hands of those folks for providing free software and only asking for donations. So as it goes, my mount is now at Celestron for warranty repair (again). NOT EVERYONE IS WANTING FREEBIES!!!
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