Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Just got a new 810a and can connect every time with short two foot USB that came with it but when I put an extension on it (this extension worked for my last CCD) it won,t connect ! Need the extension obviously. HELP? John
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