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Can't connect my T3i to BYEOS.


beflatblues

Question

Just purchased the premium edition of BYEOS. I can't figure out how to connect my T3i.  I'm running Windows XP on my mac via parallels.  BYEOS opens up fine, but won't connect to my camera.  Don't know what I'm doing wrong, and any advice would be appreciated.  

 

Thanks!

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You need to configure Parallels to make the USB 2.0 ports available to Windows.  That seems to be a sticking point for at least a few people. Make sure that the camera is recognized by Windows and shows up in the Device Manager.

 

This is assuming that you are using a short USB cable that is known to be good.

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I'm on a macbook air, so unfortunately I can't just insert the cd.  I have installed the drivers for mac and windows xp, and I have control with EOS Utility, but BYEOS is still not connecting. I have no clue how to configure parallels to make my usb ports 2.0.  

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I'm on a macbook air, so unfortunately I can't just insert the cd.  I have installed the drivers for mac and windows xp, and I have control with EOS Utility, but BYEOS is still not connecting. I have no clue how to configure parallels to make my usb ports 2.0.  

 

 

When you say you have control with EOS Utility, is this using you Windows VM in parallel?  If EOS Utility connects to the camera then BYE will/should too.  They use the same drivers/sdk.  They go hand in hand.

 

However, if only one application cam be connected to the camera at once.  This is a Canon limitation.  So make sure your camera is not still connected to EOS Utility when you try to connect it with BYE.

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