Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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tulsatom
was wondering if theres something I can do to get this taken care of. I keep getting a shutdown error and when things do go well my capture gets stuck in the downloading que. I have used this numerous times under the exact situation and conditions as far as cables go. plus I have tried every usb port even going as far as wiggling them slightly while plugged into which ever port and even when wiggling them cannot make camera disconnect etc. can anyone help me out plz my once in a lifetime trip to Yellowstone is in about 3 weeks and im hoping to get this resolved by then
its just taking forever to download the information into my selected folder could this imply the cable im using is garbage and is causing the disconnects and the long wait to download the information?
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