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Windows10 failure to launch


hpcdan

Question

I just upgraded a PC from Windows 8.1 to Windows 10.  Both BYE3 and BYE3.1.5 Premium crash in different ways.  For 3.1, I get the splash screen and the startup messages, then the main screen, then a "stopped working message"  Running in various compatibility modes does not seem to make any difference.  Any suggestions?

 

(And both versions work fine on an older Windows7 machine)

 

thanks,

Dan

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Sorry I couldn't find this thread earlier.

 

Please see my post of 12-18-2015 for comments on my test of Windows 10 with several astrophotography applications.

 

After I did a complete reinstall of Windows10, all was well.  There were clearly some registry entries that were incorrect in the attempt at an inplace upgrade.

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Yes, checking that earlier versions of .NET were enabled was one of the first things I did.  It didn't change the error.

 

BYE 3.1.x requires .Net 4.0.  Make sure it is up to date.

 

Run BYE in native Windows 10 mode, no compatibility mode.

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Yes, I tried all of those things -- native mode, with and without administrator privileges.  It crashes before I get a log file, dying as soon as it throws up the main screen (after the splash screen shows the license and all of the various initialization).

 

On Windows 10, both .NET Framework 3.5 and .NET Framework 4.6 are enabled.

 

As I mentioned, the earlier version of BYE3 also crashes.  It however, provides an error message:

 

Unable to cast object of type 'System.Configuration.DefaultSection' to type 'System.Configuration.AppSettingSection'

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Have you tried installing BYE to a different folder?

 

The "Unable to cast" error seems to indicate a problem with a corrupted BYE configuration file.  There have been reported issues with corrupted configuration files that have been solved by re-installing BYE to a different folder. This does not repair the corrupted file, but bypasses it by installing an uncorrupted copy of the file in a different folder.

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I removed both versions and then deleted the remaining elements in the install folders.  I think reinstalled both in new folders (distinct from the original).  In both cases, I have exactly the same errors.

 

Any other suggestions?

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Finally, here are the XML events from Event Viewer:

 

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-11-25T21:31:39.000000000Z" />
  <EventRecordID>2428</EventRecordID>
  <Channel>Application</Channel>
  <Computer>ObservatoryPC.krupareed.net</Computer>
  <Security />
  </System>
- <EventData>
  <Data>BinaryRivers.BackyardEOS.Start.Camera1.exe</Data>
  <Data>3.1.5.22807</Data>
  <Data>561bf07f</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>10.0.10240.16384</Data>
  <Data>559f3b2a</Data>
  <Data>e0434352</Data>
  <Data>000b3e28</Data>
  <Data>1608</Data>
  <Data>01d127c89d4d2e0e</Data>
  <Data>C:\Program Files (x86)\BackyardEOSv3.1 Try\BinaryRivers.BackyardEOS.Start.Camera1.exe</Data>
  <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
  <Data>a6552290-6ede-4f33-8902-a45baa70bb47</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
----
- <System>
  <Provider Name=".NET Runtime" />
  <EventID Qualifiers="0">1026</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-11-25T21:31:39.000000000Z" />
  <EventRecordID>2427</EventRecordID>
  <Channel>Application</Channel>
  <Computer>ObservatoryPC.krupareed.net</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Application: BinaryRivers.BackyardEOS.Start.Camera1.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException Stack: at System.ServiceModel.Diagnostics.TraceUtility.SetEtwProviderId() at System.ServiceModel.ChannelFactory..ctor() at System.ServiceModel.ChannelFactory`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor(System.Type) at System.ServiceModel.ChannelFactory`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]..ctor(System.ServiceModel.Channels.Binding, System.ServiceModel.EndpointAddress) at OTelescope.BackgroundWorker.Shared.BackgroundWorkerClientContext.StartServer(Boolean) at OTelescope.BackgroundWorker.Shared.BackgroundWorkerClientContext.<Initialize>b__6(System.Object) at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()</Data>
  </EventData>
  </Event>
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The default location is under My Pictures\BackyardTEMP\Logs

 

There's nothing there.  But, here is the Windows Error Report (WER):

 

Version=1
EventType=CLR20r3
EventTime=130929657097821359
ReportType=2
Consent=1
UploadTime=130929657100477746
ReportIdentifier=937cf7e4-93c7-11e5-82b7-a088698c4055
IntegratorReportIdentifier=4cf66eb7-1d93-4e4f-850e-4ce5f73296a4
WOW64=1
NsAppName=BinaryRivers.BackyardEOS.Start.Camera1.exe
Response.BucketId=eeacfc47da2188f18771e7243742fee0
Response.BucketTable=5
Response.LegacyBucketId=128961768695
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=M301ANEATRGLQEL5YQ3MI3IDJE3X3Q0D
Sig[1].Name=Problem Signature 02
Sig[1].Value=3.1.5.22807
Sig[2].Name=Problem Signature 03
Sig[2].Value=561bf07f
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Configuration
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.6.79.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=556bc656
Sig[6].Name=Problem Signature 07
Sig[6].Value=262
Sig[7].Name=Problem Signature 08
Sig[7].Value=28
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.TypeInitialization
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bdcb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=689d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=689d12abf00dd47c453b5e1a156c0fa3
UI[2]=C:\Program Files (x86)\BackyardEOSv3.1 Try\BinaryRivers.BackyardEOS.Start.Camera1.exe
UI[3]=BinaryRivers.BackyardEOS.Start has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\BackyardEOSv3.1 Try\BinaryRivers.BackyardEOS.Start.Camera1.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[18]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[21]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[23]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\68b0897c4cade2a6a72889bff2bd0904\mscorlib.ni.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[25]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[26]=C:\Program Files (x86)\TeamViewer\tv_w32.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[29]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10240.16384_none_49c02355cf03478c\COMCTL32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[33]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[35]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\33c22596ef36ae634d7c7fa0d834a1a3\System.ni.dll
LoadedModule[36]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Drawing\fbdef51c0e89515e75a83e4751c79d4a\System.Drawing.ni.dll
LoadedModule[37]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\6d1d2ffff0311fe12f1d5c3d250ce510\System.Windows.Forms.ni.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[40]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[41]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Ente96d83b35#\917396a2d0ba40ff95871ca20425a67a\System.EnterpriseServices.ni.dll
LoadedModule[42]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Core\b985aa78aab4528aaa723b90b52986d1\System.Core.ni.dll
LoadedModule[43]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\8cc5a2101f88ecce594d053af3256a7e\System.Configuration.ni.dll
LoadedModule[44]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\a73b5a097f4a7e26470de5940f71e623\System.Xml.ni.dll
LoadedModule[45]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
LoadedModule[46]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Accessibility\f59f950b523dff2444c37908821ac499\Accessibility.ni.dll
LoadedModule[47]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Microsoft.V9921e851#\2ffde07819386a73040e2ac5856daa53\Microsoft.VisualBasic.ni.dll
LoadedModule[48]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Data\70135570ca135349ed66dc855f868945\System.Data.ni.dll
LoadedModule[49]=C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[54]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Transactions\625bd1acaf45990a194af5deefa57e55\System.Transactions.ni.dll
LoadedModule[55]=C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[58]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Management\82ba8dbdb3f502dbe3513694531ba77e\System.Management.ni.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[60]=C:\WINDOWS\system32\wbem\wmiutils.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[62]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[63]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\wminet_utils.dll
LoadedModule[64]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[65]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[66]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10240.16384_none_d15682eeaf714889\gdiplus.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[68]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_3bccb1ff6bcd1849\comctl32.dll
LoadedModule[69]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[71]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\0ae5397e59e320e24681e9297b413ed2\System.Runtime.Serialization.ni.dll
LoadedModule[72]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\dc92ba4ca16df1772d16803348f5fff5\SMDiagnostics.ni.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[75]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Microsoft.CSharp\b4e5b29c9abf8f1f7ce85d6c68c26de7\Microsoft.CSharp.ni.dll
LoadedModule[76]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[77]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[78]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[79]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[80]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[81]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[82]=C:\WINDOWS\system32\USERENV.dll
LoadedModule[83]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\2323d28fd5a3da6b8015c47a7b1bd076\System.ServiceModel.Internals.ni.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=BinaryRivers.BackyardEOS.Start
AppPath=C:\Program Files (x86)\BackyardEOSv3.1 Try\BinaryRivers.BackyardEOS.Start.Camera1.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=EB9A8DDA04DB328FE1C1BB04491BA64E
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I know you said .net was installed but this looks like a classic .net install gone bad.  Please re-download .net framework 4.0 and reinstall/repair.

 

If the log files are not created the issue is before BYE even starts.  The 1 line of code is to create the logfile... and if that fails the issue is usually .net not running properly.

 

Keep us posted, this is a strange issue.

 

What anti-virus are you using?

 

Regards.

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I know you said .net was installed but this looks like a classic .net install gone bad.  Please re-download .net framework 4.0 and reinstall/repair.

 

If the log files are not created the issue is before BYE even starts.  The 1 line of code is to create the logfile... and if that fails the issue is usually .net not running properly.

 

Keep us posted, this is a strange issue.

 

What anti-virus are you using?

 

Regards.

This is Windows 10 -- it doesn't let you install the .NET 4.0 framework from a download.  (I know, I tried.  The installer warns you that .NET 4 is already installed and exits.  Nor can you uninstall it from the control panel)

 

 I've been suspecting .NET from the beginning, because I have issues with a few (just a few) other programs as well.  However, as I noted above, it is not obvious how to install the appropriate version of .NET on Windows 10.  If anyone knows, please share with me.

 

Windows 10 comes with builtin antivirus -- Windows Defender.  I have already tried disabling it -- no joy.

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Do you have the Canon EOS Utility installed?  Does it start up and connect with the camera? My guess is that the EOS Utility will work.

 

I have not heard of any other reports of your error before and there are quite a few people who have upgraded to Windows 10 and run BYE. It seems like it could be a problem with the .NET CLR or one of the other components of Windows 10.  That is why I suggested rolling back to Windows 8.1.

 

I am going to withdraw from the discussion since I don't have any more suggestions to offer.

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