Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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degrbi
I hate to bark up this tree as it seems like a common issue. I downloaded the Backyard eos 3.2.3 trial, just to see if I could get it to run. I am running Windows 7 professional and really like it, so i'm not up for upgrading as it works fine with all my other astronomy gear. I cannot get the validation code to accept. The code is right and the identifier is right, but I keep getting the error where it says I have to be connected to the internet and make sure that any firewall or security software is not blocking it. I have checked the setting in regedit and it is running TLS 1.2 after going through the process to enable it. The frustrating thing is I have BYE on two other systems, but I really need it to run on this one as it's directly connected to my observatory. Any suggestions?
Derek
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s3igell
Perhaps you need to confirm that your Observatory PC does indeed have functional TLS 1.2 support. Try this website: SSLLabs TLS Client Support Test
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