Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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gmillerok1
After I ordered and paid for Backyard Nikon, but after I got my email I went to my client area and it said it was the key for Backyard EOS. I don't know how that happened, but I don't own a Canon. Can I use that key for Backyard Nikon, or can you change that key for Backyard Nikon? I have not downloaded or activated Backyard EOS and don't intend to as I don't have a Canon of any kind, much less an EOS.
I also sent a support request, but thought based on past replies this could reach you quicker and i am anxious to get it installed and running to do some imaging as soon as possible.
Sorry about this.
Gerald R Miller
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