ng backyardeos.

[melvin]

hi I have tried for two days to purchase BYE for use with my Canon 600d camera. The laptop I am using is a Panasonic CF-19 Toughbook that is running Windows 7. When I have the item in my basket (Classic Edition 3.1) I then proceed to the checkout, this is where the issue is. I have tried to pay by PayPal but for over two hours the screen is telling me it is loading PayPal, so I start again, this time I try to pay by credit card and again the screen goes blank. What am I to do, is there something on my laptop that is stopping me from purchasing it. Please tell me what I need to do. I live in England.

 

Regards

 

Melvin Atkins

[admin]

Hi Melvin,

 

Once the system transfer you to PayPal it is there server trying to complete the transaction.  I do not know why the page does not render on your computer.

 

Do you have another computer to try?

 

Regards,

[s3igell]

As well, you could browse directly to the PayPal UK and Log In to ensure there is nothing wrong with your PayPal Credentials.

 

Then try the BYE Purchase again...

[admin]

If you want I can send you a PayPal invoice completely outside the otelescope.com website and see it that will work.

 

Alternatively you can your your mobile phone and purchase using that; your key will be issued online just the same.

 

Regards,